Kylee Felda Email & Phone Number

Fort Wayne, Indiana, United States

Fort Wayne, Indiana Area

Assists citizens in office or via email with paperwork or miscellaneous other needs, typing, answering phones, organize daily calendars for officer staff, dispatch information to enforcement officers in the field, maintain an organized work environment, pull files for officers/citizens/supervisors, complete any tasks/special projects asked of me by management, interact with other city departments and outside agencies, fulfills public information requests, record keeping for files and interactions with citizens, process mail daily, handles and/or directs all citizen complaints. Most recently assisted in the planning and execution of the Regional Neighborhood Network Conference that hosted city officials and neighborhood leaders from across the Midwest.

Fort Wayne, Indiana Area

Responsible for ensuring guest satisfaction from booking through exit interview, accounts receivable, accounts payable, booking groups, mentoring, training, conduct daily huddle, maintain budget and revenue to have high profitability, conduct end of month closing, forecasting, reporting to senior management, inspect rooms, maintain positive employee morale, answer guest questions, concerns, and take feedback with a positive attitude, filter guest feedback to team in a way that helps us grow and become better, approving and creating schedules, manages payroll, creates productivity reports for owners and Hilton Corporate, planned and conducted all staff meetings, helped Director of Sales plan and execute events, managed a team of 30 employees.

Fort Wayne, Indiana Area

Responsible for ensuring guest satisfaction from booking through exit interview, book hotel stays for maximum profitability, helped maintain guest satisfaction with hotel profitability, assisted other departments in daily functions (housekeeping, food and beverage, sales), team building, planned and conducted team meetings, utilized multi-line phone system.

Fort Wayne, Indiana Area

Responsible for ensuring guest satisfaction from booking through exit interview, book hotel stays for maximum profitability, actively involved with training new associates, helped maintain guest satisfaction with hotel profitability, assisted in creating weekly schedules, lead desk agent in charge of organization and keeping everyone informed of any information, created and utilized a self-made training manual, utilized multi-line phone system.