Kyle Graham Email and Phone Number
Kyle Graham work email
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Kyle Graham personal email
Kyle Graham is a Strategic Growth and Analytics - Healthcare Sector at 360care. He possess expertise in copywriting, marketing strategy, marketing, editing, digital marketing and 14 more skills. Colleagues describe him as "Kyle is a creative and hard-working team member. He has consistently demonstrated his ability to analyze market needs and apply his keen sense of design to develop targeted, effective communications across all customer touch-points. Kyle's positive attitude, flexibility and tireless work ethic are second to none."
360Care
View- Website:
- 360care.com
- Employees:
- 209
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Director Of Strategic Growth And Analytics360Care May 2024 - PresentDrive growth and value creation for Insurance and Services businesses through strategic implementation and business analytics
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Strategy Advancement Advisor, Data & Analytic ServicesHumana Feb 2020 - May 2024Louisville, Kentucky, United States• Led development of reporting and analysis dashboards (PowerBI and Tableau) utilized by executive teams, in order to track and measure the efficacy of growth strategy investment. Created whole business reporting suite to enable data-driven regional operating model.• Developed and implemented COVID -claims and -vaccination tracking mechanisms for internal operational processes, external competitive environment shifts, and other strategic interests and concerns. • Established and managed the analytics for a monthly review of the trajectory of new sales for the Specialty business• Creation of a new tool serving front-line associates devoted to provider relations for the dental HMO product line• Created and ran effective governance forum for managing joint priorities with cross functional team through scorecard mechanism, including managing updates, identifying emerging/untracked projects, simplification of update process, and flagging risks throughout the year. Resulting in 92% of OKRs in green status at end of year.• Established and ran most culture, talent, and associate engagement processes, including administration of twice quarterly team meetings, helping to drive 94% engagement score in All Associate Survey in 2021.• Supported oversight and execution of multi-year, multi-million-dollar investment and business growth execution strategy in order to meet membership growth and profit goals for the commercial medical line of business. -
Lead Process Manager, Consumer Experience And Vendor ManagementHumana Military Jun 2018 - Feb 2020Louisville, Kentucky Area• Implemented and oversaw a project portfolio of over 18 ongoing vendor (TPA) improvement projects focused on paper and electronic claims processing. Increased timeliness metrics by 50%-85%.• DRI for five Defense Health Agency contractual metrics. Developed and successfully implemented Government-directed Corrective Action Plan, resulting in vendor conforming to contractual requirements. • Delivered updates and presentations to senior level leadership. Provided Consumer Experience and larger business strategy advice on new business development activities and opportunities. • Increased Humana Military’s Customer Service provider chat team quality scores by 6-9%. Managed team of four associates, with direct oversight of eight associates. • Led multi-departmental and cross-functional working groups to increase performance and improve processes. • Collaborated with Finance and Pricing to deliver financial acumen guidance to the CX team regarding the TRICARE LOB and our financial performance.
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Market Management Consultant, Strategic Alignment And IntegrationHumana Mar 2017 - Oct 2017Developed business plan for clinical program strategy and identified $200MM trend opportunity. Supported and led high profile, executive sponsored initiatives through tactical consulting and strategic planning. Engagements ranged from business consulting and operational support, to strategic planning and program management, to integration and facilitation, and start-up related projects. Support and lead integration of acquired assets to create synergies and drive value for the organization. Developed and communicated industry intelligence in support of Humana Pharmacy Solutions line of business.
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Consultant, Strategic InitiativesHumana Military Mar 2016 - Mar 2017Louisville, Kentucky AreaSuccessfully advocated specific defense and healthcare policy recommendations, including issues related to the National Defense Authorization Act and the Armed Services Committees, resulting in positive business impact to Humana Military. Conducted research, developed company strategy, and communicated company position to many audiences, including multiple federal agencies, military service organizations, and government officials. Developed strategy and content on numerous topics, including military healthcare, delivery system reform, wellness, and Alternative Payment Methodologies (APMs), among others. Developed strategic responses to multiple RFIs to industry.Supported and led key initiatives of Humana Military’s executive leadership team and actively participated in corporate strategy and planning activities. Developed external forces analyses to guide executive leadership in setting future business strategy. Enhanced positioning of Humana Military in the market and enterprise.Reported to Chief of Staff and served in a Deputy Chief of Staff capacity.
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Proposal Development, Capture TeamHumana Oct 2014 - Nov 2016Louisville, KyDeveloped business strategy and response for Humana’s TRICARE T-2017 proposed solution across member engagement, network strategy, customer service, medical management, data analytics, and claims processing areas, resulting in "Best Value" award for both Regions in play, and the $40.5 Billion contract award for TRICARE East Region in July 2016. Supported rapid prototyping of operational solutions using principles of Lean methodology. Assisted with business strategy and developed industry positioning and content strategies.
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Analyst, Digital MarketingHumana Government Business Apr 2012 - Oct 2014Louisville, Kentucky AreaResponsible for implementing new digital initiatives contributing to growth of the Humana Government Business segment. Led redesign of Humana Military website. Led design of newly created mobile application for iOS and Android.
Kyle Graham Skills
Kyle Graham Education Details
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Gpa 3.94
Frequently Asked Questions about Kyle Graham
What company does Kyle Graham work for?
Kyle Graham works for 360care
What is Kyle Graham's role at the current company?
Kyle Graham's current role is Strategic Growth and Analytics - Healthcare Sector.
What is Kyle Graham's email address?
Kyle Graham's email address is ky****@****uky.edu
What schools did Kyle Graham attend?
Kyle Graham attended Bellarmine University, University Of Kentucky.
What skills is Kyle Graham known for?
Kyle Graham has skills like Copywriting, Marketing Strategy, Marketing, Editing, Digital Marketing, Web Design, Public Relations, Lead Generation, Press Releases, Interaction Design, User Experience Design, Strategy.
Who are Kyle Graham's colleagues?
Kyle Graham's colleagues are Lauren Ashford, Michael Dechant, Lisa C., Alicia Angelo, Aaron Allred, Sondy Tondy, Jacqueline Klaserner.
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Kyle Graham
New York, Ny3ennead.com, tulane.edu, welltower.com1 +190833XXXXX
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Kyle Graham
Innovative Product Manager And Operations Leader With A Strong Background In Project Management | Digital Transformation | Customer Innovation | Delivering Impactful Improvements In Retail And Supply ChainRogers, Ar
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