Kyle Garner Email & Phone Number

United States

Recruited by this market-leading software/ technology and related financial services firm specialized in automating the billing and collections process and providing premier revenue cycle management solutions for clients in the Health & Fitness industry.Provided executive level leadership in working with C-Suite/Senior leadership team driving the transformation of critical business operations and rebuilding the entire GTM unit. Identified growth obstacles and devised/deployed strategic multi-year short- and long-range revenue growth strategies that positioned the firm for future success. Interfaced directly with product development teams to analyze client needs and devise SaaS and cloud-based platform solutions that improved financial performance of all 7K health clubs across the US, Canada, Mexico, and Puerto Rico.Key Accomplishments:♦ Credited for exceeding top line revenue plan 105% and driving YoY improvement by 30%, achieving the bestperformance and highest annual sales in the company’s 40-year history.♦ Identified gaps between ‘desired’ and ‘actual’ business performance in GTM organization, created and deployednew sales book and reorganized/replaced 50% of field sales and sales leadership team to optimize sales process.♦ Designed/implemented new Sales Management Process and formal performance improvement process.♦ Drove process to design QBR inspection package and facilitated team/one-on-one training of new sales playbook.♦ Led cross functional initiatives with a focus on M&A opportunities that enabled cross/upsell to existing clients.♦ Designed daily KPI dashboard reporting tool used to analyze achievement of CRM/SF performance metrics.♦ Led a joint initiative with an outside agency to realize TAM/Market potential and segment the potential market appropriately to increase the value of outside sales team, while standing up and inside sales organization to optimize coverage of US, Canada, Mexico, and Puerto Rico.

Reporting directly to the President of the U.S Operations. Full accountability for revenue and profit results for the customer business unit. Responsible for driving results of a $600 million organization with focus on retention of our client base and transforming the culture to focus on New Logo acquisition.

Reporting directly to the Senior Vice President of the Mid-South. Full P&L accountability of a $190 million geographic operation to include all sales, service, operational and financial aspects.

Reporting directly to the Senior Vice President. Responsible for a $55M Customer Business Unit to include technology sales, business process outsourcing sales, technical services and professional services.

Reporting directly to the Vice President General Manager of the Midwest. Responsible for developing sales plans, strategies and execution of technology BPO revenue. Directed all sales, marketing and retention of a $195 million customer business unit.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Arts - Ba, Business Administration And Management, General