Kyle Hager Email and Phone Number

Develop, implement, and administer all aspects of Compliance Management Program as well as Bank Secrecy Act and Anti-Money Laundering Program. Designated Bank Secrecy Act Officer and Security Officer.Monitor compliance related industry development as well as proposed and new regulations. Provide frequent and ongoing reporting to the Board of Directors and Compliance Risk Management Committee. Communicate emerging compliance issues to senior management and relevant Bank personnel.Develop, manage, and oversee an effective internal compliance training program. Primary responsibility for annual Risk Assessment completion. Provide guidance and leadership to ensure the establishment of appropriate controls to mitigate risk.Assist the Bank as well as Waterstone Financial, Inc. and Waterstone Mortgage Corporation in legal and corporate governance matters by performing legal responsibilities in foreclosure, bankruptcy, real estate owned, subpoenas, regulatory matters, contracts, loan documentation, and other legal and corporate governance matters.

Ensure compliance with State and Federal laws and regulations by providing subject matter expertise and implementing new or amended requirements. Participation in the execution of the Compliance Management Program, including policy development, risk assessment and documentation, business partner quality assurance and self-monitoring programs, and the drafting and preparation of materials for reporting to committees, senior management, and the Board of Directors. Maintain cooperative and collaborative business partner relationships with Mortgage, Consumer, and Commercial lending departments, including communication of relevant information, performing risk analysis, assisting with the drafting of written policy and procedures, new product and services analysis, and creation and presentation of training materials.From 2014 until 2017, created and executed a formal Compliance Review Program that ensured high-risk elements of key regulations were properly managed on an on-going, cyclical basis. Identified risk process to be reviewed, determined review elements and scope, conducted reviews, issued reports, and developed action plans. From 2021 through 2022, oversee Compliance Review Program including creation of plan, template, scope, findings, written report, correction action, and business partner communication.Lead 2019, 2021, and 2022 Risk and Compliance Team Internship Program.Manage State and Federal regulatory compliance examinations, including collection of required documentation, preparation of written response, addressing on-site concerns, and coordinating meetings.Subject matter expertise in Truth in Lending Act, Real Estate Settlement Procedures Act, Equal Credit Opportunity Act, Fair Credit Reporting Act, Flood Insurance, Regulation O, Regulation W, Advertising Rules, Homeowners Protection Act, Servicemembers Civil Relief Act, Military Lending Act, Fair Debt Collection Practices Act, as well as State Law, among others.

Assisted mortgagors in default while mitigating loss for the investor. Reviewed recommended foreclosure prevention alternatives offered to the mortgagor to ensure all investor and insurer guidelines were followed. Reviewed and analyzed borrower documentation to determine income and repayment ability, assess borrower hardship, analyze housing expenses, identify any potential fraud, and determine proper loan resolution.

Assisted internal and external legal counsel and other departments by providing data and research on loans involved in litigation with a specific emphasis on the analysis of the initial legal pleadings. Risk minimization by providing initial review with focus on issues and allegations posing the most urgent potential monetary loss, public relations threat, or negative exposure. Worked as team lead by assisting peers with questions and their workload and training new employees, including at other litigation sites, in order to meet deadlines. Contributed to the development and testing of policies and standard forms and templates by assisting site vice president in drafting, editing, and testing various procedures.Aided internal Risk Control Self Assessment group in preventing loss by determining Litigation Department’s overall highest areas of risk and exposure.

Participated in internal document certification project and external Office of the Comptroller of the Currency Article VII of the 2011 Consent Order Independent Foreclosure Review Project of 880,000 mortgages by performing research on loans in the foreclosure process from late 2008 through early 2011. Analyzed payment histories and transactions to validate amount-due-affidavits, foreclosure sales occurred under appropriate circumstances, authenticate specific fees and costs, and ensured each borrower had adequate access to various loss mitigation programs. Performed systematic and process-related account research, including building customized loan histories, and providing comprehensive loan information detailing applicable facts within specific, often changing, deadlines. Performed quality control on amount due affidavits to ensure accuracy in all statements and amounts listed. Reviewed complaints for precision and executed statements of review confirming complaint quality.

Researched and drafted bench memoranda, observed oral arguments, and edited opinions.

Drafted and reviewed various contractual agreements and letters; wrote internal memoranda.

Researched and drafted memoranda, researched and prepared foreclosure documents and forms, observed court proceedings

Researched and drafted opinions and observed court proceedings.

Researched electronic and print research projects and filed and updated periodicals and texts.