• Identify and compile key metrics for 150+ Entertainment offerings to evaluate guest satisfaction, viewership, and financial spend• Provide strategic guidance to support new Entertainment initiatives by leveraging commercial and creative perspectives• Analyze performance schedules, venue utilization, and staffing plans to maximize reach of Entertainment program• Develop insights for executive audiences through collaboration with Production, Finance, and Operations partners

Inventory/Production Planning - • Manage target inventory positions for a corporate inventory composed of garments, hard goods, wigs, and performer-worn electronics, to balance the department’s inventory carrying cost and order fulfillment objectives• Initiate purchase requests by partnering with workroom managers, cosmetologists, and buyers to load balance production between internal and external sourcesCustomer Service/Fulfillment -• Prioritize among open production orders, to best align delivery dates with client needs and corporate initiatives• Serve global clients (including Disney’s six theme park destinations, cruise ships, and international special event groups) by assisting with order placement, communicating order status, and expediting urgent ordersProject Management - • Coordinate with Design/Development, Internal Production, Procurement, Warehousing, and Logistics teams to align on timelines for shipment of costumes for new entertainment offerings• Update global Costuming and Finance partners on timing of financial spend for capital projectsLeadership - • Lead 6 direct reports responsible for costing SKUs entering inventory, issuing pick instructions to warehouse floor, and generating invoice paperwork for international shipments• Plan team building events for a facility of 150 employees, to align with company milestones and holiday celebrations

• Maintain a catalog of relevant Master Data, with a consistent nomenclature system for all SKUs, to help partners create project budgets, generate orders, and automate reporting on existing inventory• Execute ad-hoc warehouse projects to improve Inventory Control (including requirements gathering, risk mitigation, implementation, and performance review)• Visited four international Disney Parks sites to introduce partners to new processes and systems

• Database Creation: Created new database populated with Mission Startup Data• Requirements Revision: Utilized available margin to adjust specifications for mission computer, preventing a multimillion-dollar redesign• Interface Control: Altered system’s external reporting rules per government direction • Export Compliance: Documented component software versions for US and foreign military sales, ensuring compliance with exportability laws for licensed software• Configuration Control: Presented six different “change requests” before a configuration control board of Vice Presidents and Chief Engineers

• Lean Manufacturing/Six Sigma: Coordinated with stakeholders to track completion of 17 out of 20 action items on LM21 exercise to improve subcontracting procedure• Process Improvement: Collected data on missile testing timelines and projected future trends• Data Visualization: Created tool to allow government to understand breakdown of project management costs by category on 5 future task orders of varying magnitude

• Three-Dimensional Animations: Created animations through three-dimensional point cloud environments to showcase Leica HDS technology• CAD Drawings: Completed CAD drawings for analysis of power line easements • ArcGIS: Documented locations of past surveying projects in San Diego County• Submittals: Organized physical and electronic copies of submittals for SAN airport project in San Diego County

• Executed sales and marketing campaign in San Diego region• Taught two SAT courses, held free practice exams, and helped students through private SAT tutoring