Kyle Clark

Kyle Clark Email and Phone Number

Customer Success Strategy and Operations Manager @ Miro
New York, United States
Kyle Clark's Location
Brooklyn, New York, United States, United States
Kyle Clark's Contact Details

Kyle Clark personal email

n/a
About Kyle Clark

As an insatiably curious and energetic people-person, the driving focus of my career has been building relationships, building trust, and helping my customers and teammates achieve their goals. I have expertise in managing enterprise implementations, leading interdepartmental initiatives, coaching and developing teams, and designing processes that drive customer satisfaction, product adoption, and organizational efficiency.I do my best work in fast-paced environments that emphasize cross-functional collaboration, navigating ambiguity, engaging in frequent feedback, and that have customer success as their North Star.Whether you’re an individual, startup, or well-established organization, I’d love to share my insights and help you build a gold-standard customer experience that drives lasting value and retention.

Kyle Clark's Current Company Details
Miro

Miro

View
Customer Success Strategy and Operations Manager
New York, United States
Website:
miro.com
Employees:
2337
Kyle Clark Work Experience Details
  • Miro
    Customer Success Strategy And Operations Manager
    Miro
    New York, United States
  • Revops Co-Op
    Member
    Revops Co-Op Dec 2024 - Present
    Seattle, Washington, Us
    The RevOps Co-Op is a community built to serve its members through on-demand expertise, best practice content, educational opportunities, and networking events. All go-to-market operations professionals are welcome - from marketing to customer success and everything in between. Join us and grow as a RevOps Pro 🚀
  • Miro
    Customer Success Operations Manager
    Miro Nov 2023 - Present
    San Francisco, California, Us
  • Yotpo
    Manager, Implementation
    Yotpo Sep 2022 - Oct 2023
    New York, Us
    Leading a superb team of 5 Implementation Managers responsible for Email, SMS, Reviews, and Loyalty products across SMB and Midmarket.
  • Catalyst Software
    Manager, Implementation
    Catalyst Software May 2021 - Jul 2022
    New York, New York, Us
    Catalyst is the world's most intuitive Customer Success Platform (CSP), built by an experienced group of industry leaders. Catalyst integrates with all the tools you’re already using to provide one centralized view of customer data. Customer Success Managers can proactively take the right actions to prevent churn, such as receiving automated alerts when a customer is not using certain features that are critical to their success.Learn more at Catalyst.io
  • Catalyst Software
    Implementation Manager
    Catalyst Software Sep 2020 - May 2021
    New York, New York, Us
  • Pymetrics
    Implementation Manager
    Pymetrics May 2019 - Jul 2020
    New York, Ny, Us
    - Led internal and client teams comprised of TA, HRIT, and business stakeholders through pre-sales scoping, project and ATS integration planning, and execution of implementations for ​Fortune/Global 500​ ​customers, securing $3M in growth-enabled revenue- Serving as ​Product Owner ​for CS org’s project management tool, ​delivered improvements to​ ​team productivity, collaboration, and UX and adoption ​by collecting user feedback, implementing new features, and creating training and best practices content in Confluence- Led various strategic projects for internal parties to ​tighten cross-functional alignment and continuously improve best practices and change management​ approach
  • Betterworks
    Program Architect, Professional Services
    Betterworks Dec 2017 - Apr 2019
    Menlo Park, Ca, Us
    - Helped define content, processes, and overall strategy for implementation and presales ​in the corporate accounts services segment​ ​(25% of ARR, 36% of Services Revenue companywide)- Led HR and Business Stakeholders in performance management ​program design, training and workshops​ to end-users, business leaders, and ​executives​ that drove ​engagement, buy-in, and adoption
  • Betterworks
    Team Lead, Enterprise Sales Development
    Betterworks Aug 2016 - Dec 2017
    Menlo Park, Ca, Us
    - Served as ​SDR Team’s technical SME​, providing systems training and support, incorporating feedback in new solutions, and ultimately ​driving efficiency by automating manual processes- Drove rep efficacy and cross-functional collaboration with sales, CS, and marketing ​teams in various projects with a data-driven approach
  • Shift Technologies, Inc.
    Outside Sales Representative
    Shift Technologies, Inc. Sep 2015 - Aug 2016
    San Francisco, California, Us
    At Shift, I helped buyers and sellers align their needs with a purchasing or selling experience best suited to their situation. Using technical expertise and a consultative approach, I was able to help Shift's clients into a car, or payment for their car, with a focus on honesty and problem solving.Internally, I helped improve business operations by developing improvements to new-hire onboarding and cross-functional communications.
  • Enterprise Rent-A-Car
    Management Trainee Intern
    Enterprise Rent-A-Car Jun 2015 - Aug 2015
    St. Louis, Mo, Us
    At Enterprise, I lead a small team in the development of a competition-winning project which was presented to, and voted on by, regional senior executives (2015 Southern California Internship Project Competition).
  • Pure Swiss
    Field Marketer
    Pure Swiss May 2012 - Jun 2013
    Aside from regular demonstrations and field market research, I wrote marketing and PR copy for Pure Swiss Water, a small CPG startup based in California, backed a boutique VC firm.
  • Zib Consulting Group
    Desktop Support Analyst
    Zib Consulting Group Oct 2008 - Jun 2012
    Serving both consumers and small businesses, I assisted the principal of ZiB in maintaining, troubleshooting, and upgrading Windows computers on a project-by-project basis.

Kyle Clark Skills

Microsoft Office Sales Microsoft Excel Advertising Process Improvement German Marketing Research Copy Editing Copywriting Spanish Field Marketing Salesforce.com Team Leadership Marketing Software As A Service Strategy Project Management Performance Management Html Css Training Okrs 360 Feedback Marketing Strategy Social Media Marketing Email Marketing Digital Marketing Marketing Communications Relationship Marketing Brand Management Online Marketing Direct Marketing Marketing Management

Kyle Clark Education Details

  • San Francisco State University
    San Francisco State University
    Marketing

Frequently Asked Questions about Kyle Clark

What company does Kyle Clark work for?

Kyle Clark works for Miro

What is Kyle Clark's role at the current company?

Kyle Clark's current role is Customer Success Strategy and Operations Manager.

What is Kyle Clark's email address?

Kyle Clark's email address is ky****@****ics.com

What is Kyle Clark's direct phone number?

Kyle Clark's direct phone number is +181866*****

What schools did Kyle Clark attend?

Kyle Clark attended San Francisco State University.

What skills is Kyle Clark known for?

Kyle Clark has skills like Microsoft Office, Sales, Microsoft Excel, Advertising, Process Improvement, German, Marketing Research, Copy Editing, Copywriting, Spanish, Field Marketing, Salesforce.com.

Who are Kyle Clark's colleagues?

Kyle Clark's colleagues are Youcef Berrekia, Yojana N., Priyeta Saha, Ali Nady, Nikita Shagiev, Olga Akimova, Kevin Botero Castaño.

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