Jr. Network Technician
Current• Maintaining client security levels and confidentiality of information.• Diagnosing network problems and outages using network traffic analysis equipment.• Administering and maintaining end user accounts, permissions and access rights.• Working both independently and within team environment.• Employed diagnostic utilities to aid in troubleshooting of end user problems.• Managing deployment of appropriate upgrades and patches on timely basis.• Providing support and scaling of IP-Telephony solutions.• Troubleshooting and analyzing server performance, workload distribution and component sizing in cloud environment.