Kyle Lenihan Email & Phone Number

Reston, Virginia, United States

Served as a primary consultant to implement ITSM tools (ServiceNow) for mid tier companies, established Backoffice project office project management tools and process to efficiently run and maintain services for cybersecurity company, and served as the primary agent to interact with work leads to status and progress project engagements across the company.

• Provide Business Analysis tools and skill sets and partner with IT, Finance, and Human Resources
• Lead complex, cross-functional assessments
• Develop holistic business cases with financial and strategic consideration
• Conduct workforce analysis and planning to make recommendations to the business for operational improvements
• Use modeling and analytical tools to identify improvement opportunities and focus areas to drive strategy and business performance
• Present recommendations to Executive Management and drive decisions

- Established structured project management methodology throughout the organization in design, development, and deployment of projects- Developed project dashboards, tracking systems and metric reporting - Created project tracking and updating system to help management receive project status reports and to help manage the multi-project landscape as well as.

- Successfully managed the integration of multiple acquisitions across different business segments into the internal IT enterprise- Introduced a revised integration strategy process that has proven repeatable with high satisfaction from a variety of customer bases- Created a comprehensive transition plan outlining required IT integration areas- Designed.