Kyle Goolsby Email & Phone Number

Chesapeake, Va, Us

Virginia, United States

Virginia, United States

• Responsible for planned and emergency switching within a geographical area containing over 240,000 customers.• Manage switching projects within multiple assigned districts by working with field partners including local operations, local construction, substation, regional transmission, and contractors. • Engage with distributed generation sites, key account customers, government entities, and electric cooperatives to facilitate planned switching requests and to restore power during outages.

Virginia, United States

• Research, write, and approve customer-requested switching orders involving headway protection, line switching, and substation projects.• Develop restoration switching plans in a high-stress environment as needs arise to minimize customer outages.• Oversee up to four operations analysts during weekend and evening shifts.• Approve callouts for field resources to make emergency repairs, investigate problems, and fill vacant shifts.

Virginia, United States

• Expands upon Operations Analyst I tasks and skills by advising new analysts on correct practices and procedures.

Virginia, United States

• Monitor the trouble reporting system to determine outage locations, customer’s trouble call history, and the most productive use of field resources.• Dispatch field resources efficiently to minimize customer outage times and maximize available resources.

Virginia, United States

• Hands on experience with the fundamentals of the Dominion Virginia Power electrical distribution system.• Actively involved with Dominion Resources safety first mind set and company values by serving on the safety committee from April 2016 to present.

Virginia, United States

• Utilized data analysis to develop and prioritize store projects with a focus on enhancing revenue, lowering operating costs, improving customer experience and implementing company directives as efficiently as possible. • Compiled weekly reports for store manager on store performance using data analysis of multiple sources.• $9 million in store sales in 2014. • Store performed in the top 5% of company for year 2014.• Responsible for daily store operational tasks including payroll, employee management, and customer interaction.

Virginia, United States

• Worked as a HMMWV team member for first four years.• Served as team leader for past three years.• Ensured assigned vehicle and team are prepared for the tasks issued by higher level leadership by ensuring equipment is properly maintained and the correct equipment is available for the mission at hand.• Trained new soldiers and ensured they are up to date on the proper training necessary to complete basic tasks.• Promoted to Sergeant E-5 on April 14th 2013 in recognition of contributions to the unit.• As a Sergeant I am responsible for the safety, equipment, and training for a team of soldiers under my command.• Completed Basic training and Advanced Individual Training with honors.• Served as squad leader during Basic Training and Advanced Individual Training

Virginia, United States

• Assisted in the training of new associates.• Executed management role in a department worth six million dollars• Executed management shifts that handled all customer interaction and ensured customer satisfaction.• Researched and presented an impact analysis project in front of upper management.