• Leader of the Inbound department reporting to General Manager at Fulfillment Centre in Milton, Ontario.• Manages team of 6 Area Managers, 15+ Process Assistants and up to 350+ Associates. Provides mentorship/coaching, conducts performance management, utilizes leadership principals and standard work to motivate and drive performance.• Responsibilities include, labour planning, capacity planning, forecasting, project management, execution, and much more.• Responsible for over 120 safety, quality and productivity metrics requiring extensive analytical skills, strategic planning and prioritization.

 Manage team of 50 to 350 associates in the Outbound department, facilitating operations through focus on safety, quality and productivity initiatives. Reviewed forecasts, determining productivity requirements for Pick, Pack, Non-Sort Pick/Pack, Outbound Dock and Project Work with focus on FC wide objectives. Fulfilled Operations Manager role in absence of leadership in the Outbound Department. Assisted in training 5 new managers (AM’s, OM’s). Partnered with various support teams and using PDCA to reinforce focus on standard work sequences and process to ensure all associate are set up for success at all times. Use Amazon Leadership Principles, Standard Work Tenants and culture to drive

- Manage Maintenance Department with limited manpower and 200+ pieces of equipment. Achieved significant reduction in reactive repairs.- Implemented comprehensive Preventative Maintenance (PM) system focused on risk assessment to facilitate asset list, PM schedule, repair tracking and spare parts lists.- Project manager for capital project over $1 Million Robotic/Machining Automation Cell.- Secondary production supervisor (80+ employees), Joint Health and Safety Committee member.- Internal audit member and performed various purchasing functions to maintain operations (consumables).

• Member of Field Services team of small business start-up in a niche sector of Green Energy Project Development consulting. Considered a core member of the business early into my tenure.• Coordinated with field specialists, and organized documentation, client liaison and site planning for Wind, Solar and Collection projects in Field Services.• Performed process development, optimization and quality assurance for start-up, succeeding in significant cycle time reductions, improving quality control and eliminating wasteful processes. • Negotiated land agreement contracts between landowners and Green Energy developer. STRONG knowledge of FIT and microFIT programs.

• Member of Manufacturing Engineering team in Large Motors, Peterborough Facility. Project leader for high budget, high priority projects related to improving product quality and manufacturing cycle time with focus on safety. • Participated in daily manufacturing support and process & material planning.• Skills Gained: Managing multiple projects. Maintaining strong communication and collaboration with shop-floor employees and with management. Understanding of high complexity manufacturing. Quality Control (NCR, CN). Material and process planning systems. Understanding of ISO, CSA & ESA certification. • Participated: Office and Production Ergonomics Seminar. Introduction Risk Management (2-day) Seminar. Lean Manufacturing & Cycle Reduction (1-week) Seminar. Working in a Unionized Environment for Supervisors/Management Seminar.

• Full time employee until September 3rd, ‘07, and TPT (part time) for the remaining period at the Chevrolet Impala Plant in Oshawa, Ontario.

Worked for three summers between 2003 and 2005. Dependable, reliable, team player, shift worker at Ottawa Converting Centre on a cutting line - loaded rolls, drove fork/clamp-lift. Worked to maximize efficiency in every task.

• Supported computer user clients with hardware and software problems as a faculty IT trouble-shooter for the Arts/History dept. on the University of Ottawa campus.• Quickly became a “valuable asset” to the small team and achieved a final grade of 99%.