Kyle Muse Email & Phone Number
@veritas.com
1 phone found area 501
LinkedIn matched
Who is Kyle Muse? Overview
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Kyle Muse is listed as Director, Technical Support at Cohesity, a company with 7742 employees, based in Greater Orlando, United States, United States. AeroLeads shows a work email signal at veritas.com, phone signal with area code 501, and a matched LinkedIn profile for Kyle Muse.
Kyle Muse previously worked as Director Technical Support at Veritas Technologies Llc and Sr. Manager, Technical Support at Veritas Technologies Llc. Kyle Muse holds Master Of Education (Med), Education from University Of Arkansas At Fayetteville.
Email format at Cohesity
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AeroLeads found 1 current-domain work email signal for Kyle Muse. Compare company email patterns before reaching out.
About Kyle Muse
Top-performing Support Delivery leader with over 20 years of experience in various industries including Telecom, Transportation, Financial Services, and Information Technology. Knowledge areas include account management, call center, IT service request management, collections, cost reduction, and productivity / process improvement. I am committed to combining my comprehensive expertise in leadership and technical management in order to directly contribute to the advancement of company mission.
Listed skills include Management, Leadership, Customer Satisfaction, Process Improvement, and 41 others.
Kyle Muse's current company
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Kyle Muse work experience
A career timeline built from the work history available for this profile.
Director Technical Support
Current
Sr. Manager, Technical Support
Current
Netbackup Support Manager
Manager, Business Critical Services
Operations Leader - Americas Service Request Management
- Responsible for the provision of Service Request Mgt (SRM) within the Americas region based on ITIL v. 3 definitions.
- Financial Services / Consumer Services Industry Lead and Global operations focal point.
- Workplace Planning, Budgeting & People Care responsibility for diverse worldwide team of direct and indirect employees.
- Ensure that all HP Enterprise Services accounts are satisfactorily supported by the SRM in relation to corporate or tower program(s) of transformation/ migration to new processes and tools within I.T. Service.
- Monitor SRM performance on all supported accounts to ensure that all metrics and KPIs are accurately and completely reported on time.
- Ensure timely provision of support for startup & onboarding of established accounts to the SRM service, and migration of currently supported accounts to the standard model and tools.
Ito Services Delivery Consultant Iv/ Service Request Management (Srm) Lead
- Ensured project deadlines were satisfied based on dates defined in the client agreed upon Statement of Work (SOW).
- Lead daily triage reviews of new service requests submitted from the client.
- Coordination with internal teams on project progress, and asked for relevant updates to provide to the client.
- Created and distributed monthly status reports for client review.
- Mentored business analyst team by giving feedback on drafted SOW’s.
- Completion of 20-25 small / large service requests per month, averaging $10k per request.
Manager Of Customer Service, Deal Management, And Sales Support
- Served as an escalation point for quotes and configurations not meeting the needs of the sales team.
- Successfully met one on one with each team member to remove roadblocks and to give feedback.
- Motivated team to meet daily KPI’s.
Operations Manager
Supported operations team who was responsible for track and trace of rail cars.
Director Of Call Center
Managed Client Services, Member Services, and Technical Support teams. Health Club industry - collections and billing assistance.
Manager
Manager of customer service call center activities. Responsible for maintaining required service levels, quality levels, and personnel development. Also worked as a policy manager of customer facing policies and processes for retail and call center environments.
Colleagues at Cohesity
Other employees you can reach at cohesity.com. View company contacts for 7742 employees →
Stacey Malone
Colleague at CohesityMukilteo, Washington, United States, United States
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AB
Akash Boyina
Colleague at CohesityIndia, India
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GR
Gagan Roshan
Colleague at CohesityBengaluru, Karnataka, India, India
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ML
Michael Lewis
Colleague at CohesitySan Francisco Bay Area, United States
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GL
Gavin Lees
Colleague at CohesityGreater Cheshire West And Chester Area, United Kingdom
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JP
Javed Patel
Colleague at CohesityPune, Maharashtra, India, India
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TK
Tushar Karandé
Colleague at CohesityPune, Maharashtra, India, India
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RT
Rajashree Thorat
Colleague at CohesityPune, Maharashtra, India, India
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VP
Virendra Prajapati
Colleague at CohesityPune, Maharashtra, India, India
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CS
César Solano Sánchez
Colleague at CohesityCosta Rica, Costa Rica
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Kyle Muse education
Master Of Education (Med), Education
Bachelor Of Science (B.S.), Recreation Management
Frequently asked questions about Kyle Muse
Quick answers generated from the profile data available on this page.
What company does Kyle Muse work for?
Kyle Muse works for Cohesity.
What is Kyle Muse's role at Cohesity?
Kyle Muse is listed as Director, Technical Support at Cohesity.
What is Kyle Muse's email address?
AeroLeads has found 1 work email signal at @veritas.com for Kyle Muse at Cohesity.
What is Kyle Muse's phone number?
AeroLeads has found 1 phone signal(s) with area code 501 for Kyle Muse at Cohesity.
Where is Kyle Muse based?
Kyle Muse is based in Greater Orlando, United States, United States while working with Cohesity.
What companies has Kyle Muse worked for?
Kyle Muse has worked for Cohesity, Veritas Technologies Llc, Teksystems, Hewlett Packard Enterprise, and Hp Enterprise Services.
Who are Kyle Muse's colleagues at Cohesity?
Kyle Muse's colleagues at Cohesity include Stacey Malone, Akash Boyina, Gagan Roshan, Michael Lewis, and Gavin Lees.
How can I contact Kyle Muse?
You can use AeroLeads to view verified contact signals for Kyle Muse at Cohesity, including work email, phone, and LinkedIn data when available.
What schools did Kyle Muse attend?
Kyle Muse holds Master Of Education (Med), Education from University Of Arkansas At Fayetteville.
What skills is Kyle Muse known for?
Kyle Muse is listed with skills including Management, Leadership, Customer Satisfaction, Process Improvement, Call Centers, Vendor Management, Customer Service, and Program Management.
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