Analyzed and identified key attributes and product enhancements of core customer-facing technology applications. Scheduled and facilitated 8 customer focus groups and testing sessions and captured feedback for application enhancements. Conducted customer testing and proficiency on functions of the applications to improve user experience. Collaborated with the product development team to incorporate customer feedback and input into the application design.

Worked weekly shifts during the summer averaging 35 hours per week. Started as an attendant at the guest services desk and advanced to Lifeguard 1 then to Lifeguard II, each progression gaining additional responsibility. As a lifeguard, I maintained my annual CPR certification, participated in weekly in-service training drills, maintained order and ensured everyone adhered to the safety rules of the pool. .

Shadowed executives gaining an overview of and insight into the many facets of commercial real estate. Participated in property tours, oversaw building renovations, and introduced to the inner-workings and process of online auctions for properties. In addition, performed administrative functions including organizing project files and paperwork and ad-hoc assignments.