Kylene Abbitt Email & Phone Number

Seattle, WA, US

Seattle, WA

• Manages projects for a boutique graphic and web design firm on an as-needed basis.
• Coordinates redesigns of websites for restaurants, brochures for nonprofits, logos, and wedding invitation suites.
• Controls all accounts payables and accounts receivables for the firm while delivering top-notch customer service to clients.

Seattle, WA

• Provided administrative support to both C-level staff and other divisions.
• Managed logistics for facilities and supplies for 4 offices and numerous job sites – including events and trainings.
• Event Management included quarterly client events, companywide celebrations, and one-off parties.
• Controlled several budget lines while purchasing equipment for all offices, supporting VIP guests, calendar management for all offices, and leadership group.
• Created collateral for various divisions within the company and events – including invitations, décor, and announcements.

Greater Seattle Area

Greater Seattle Area

• Supported the executive and general staff at a video game publishing startup.
• Included supply orders, booking travel arrangements for multiple destinations/employees, and various tasks on the fly.
• Event coordination included weekly happy hour for two offices, off-site events, and supporting the Marketing department for conferences.
• Controlled several budget lines while purchasing equipment, supporting VIP guests, calendar management for 6 C-level executives, and QuickBooks entries.
• Member of the culture committee that vetted benefits for office life including volunteering rewards, establishing vacation policies, maternity/paternity leave, etc.

• Updated facility information for both Microsoft Real Estate & Facilities and the Bill and Melinda Gates Foundation worldwide
• Used AutoCAD and proprietary property management software while providing Tier 1 support to a global user base (over 400 emails daily)
• One of two trainers that help new users understand and use property management software via Live Meeting and in-person training sessions.
• Ran several audit reports that were used companywide to validate change requests and presented them to the monthly Space Change Review to a group of upper-level managers.

• Was one of the faces of Starbucks at the Mercer Island Drive Thru.
• Created drinks, delivered food, and helped customers and fellow team members during all shifts.
• Went through training in the shortest time possible (2 weeks instead of 1.5 months) and quickly became one of the most recognized team members on staff.

• Interacted with customers at the register, selling kitchen goods and other gourmet food items.
• Handled customer service issues as they arose and helped close and open the store.
• Was chosen to participate in and set up various in-store demonstrations and events such as bridal registries, visiting chef events, and team meetings.
• Chosen as the associate of the month for June 2009.

• Supported a customer service team of 13 plus the operations manager.
• Job duties included ordering supplies, processing daily shipments overseas, and helping any of the representatives during product launch.
• Was also responsible for proofreading every spec sheet for all shoes and all orders that were placed
• Exceeded daily goals of 100 orders and spec sheets proofed.
• Was promoted to being on one of the larger women's shoe accounts and was responsible for entering in all new specs and orders.

• Prepared and processed monthly bills for various T-Mobile sites (stores, warehouses, and data centers) including janitorial services, HVAC cleaning, battery changes for UPS sites and handyman issues as a contractor.
• Helped vendors in correcting billing and purchase order numbers daily in order to get invoices processed in a timely manner.
• Exceeded monthly goals of 2000 invoices paid while answering over 100 vendor emails
• Helped internal customers and ran reports for the Regional Operations Managers all while maintaining a fun work environment.

• Researched suspense items in six systems and posted payments to the correct accounts for both companies and individual customers as a contractor.
• Acted as a backup for the live check group and prepared checks for the daily deposit.
• Was also responsible for meeting goals set by the group manager to reduce overall bad debt for both companies.

• Ordered supplies for a 150-bed facility including specific medications for patients per doctor's orders, oxygen supplies, specialized tube feeding materials, etc.
• Was also responsible for preparing rooms for incoming patients at a moment's notice while keeping nurse's stations and carts well stocked.
• Worked at the front desk for the receptionist as needed and processed the supply orders for the business office.

• Interacted with customers at the register while selling furniture and other imported items (including wine and gourmet food).
• Handled customer service issues as they arose and helped close the store for the day.
• Helped the manager on duty finish closing paperwork and counting money in the registers.
• Was selected to set up displays of items highlighted in the weekly sale circular and work at other stores in the Seattle area.

Adobe Creative Cloud (Indesign, Photoshop, Illustrator, Xd)

Web Page, Digital/Multimedia And Information Resources Design

Business Administration

High School Diploma