Kylen Roberson Email & Phone Number

San Francisco, California

San Francisco, California

Palo Alto, Ca

EHR Administrator for Children’s Health Council, maintaining the entire system as well as supporting all it’s infrastructure. As the Administrator I play a pivotal role in the organization. Some responsibilities include Project Management, Report Writing, System Administration, Vendor Management, Billing, Implementations, Database Administration, Business Analysis, and Clinician Support.

Alameda, Ca

Lead Engineer for hospital IT department, managing a knowledgeable group of IT professionals. As the lead engineer I have many roles. Some responsibilities include Project Management, Networking, System Administration, Vendor Management, SharePoint Administration, Implementations, Database Administration, Citrix Administration, and PACS Administrator.

San Francisco Bay Area

Implementation Engineer with Wolters-Kluwer certified in all Summation software titles. Large scale enterprise software implementations within Legal, financial, and medical environments. While on-site solely responsible for all aspects of implementation, support, and training of end-users. Also included third party hardware and software configurations when required (SQL, Server, Data plans, SharePoint, Citrix, ect).

Burlingame, Ca

Implementation Engineer with Wolters-Kluwer certified in all Summation software titles. Large scale enterprise software implementations within Legal, financial, and medical environments. While on-site solely responsible for all aspects of implementation, support, and training of end-users. Also included third party hardware and software configurations when required (SQL, Server, Data plans, SharePoint, Citrix, ect).

Palo Alto, Ca

End User Devices Senior team member for large-scale application implementation project; Epic Systems Clinical Software. Hospital wide software implementation as well as surrounding clinics. Laboratory, Radiology, and EHR information system, system integration and workflow designs.

Phoenix, Arizona Area

Support legal collections software Arcs Management for multi business clients. Setup and integrate the Arcs program with various software titles and environments (i.e. Elite, SQL, Citrix, and VM Ware) Ensure the specific law firm's data is accessible at all times through the Arcs Program. Solely responsible for all support incidences in the UK and act as a liaison for future European business. Document writing for training materials, step instructions, Q.A. and bug reports are part of my title as well. Consulting firms on SOP for collection documents as well as collection methods and procedures on collection practices. Upgrades and patch implementation, usually requires running SQL Scripts to update stored procedures, and recompiling components through Korn Shell application.

Greater Atlanta Area

Support clients to troubleshoot Visual Basic and SQL Server based software program via phone, remote desktop, and onsite. Monitor SQL Server databases utilizing merging, debugging, and database replication tools to ensure complete functionality.