Kyle K. Email & Phone Number

United States

• Manage territory encompassing the West coast United States.• Build and foster B2B relationships within a portfolio of 20+ clients to deepen relationships with hospital leaders.• Act as the main point of contact for 20+ key hospital accounts.• Responsible for training 100+ hospital staff on medical equipment usage.• Designed and implemented a tracking system for staff training.• Collaborate internally with sales and I.T. to resolve customer requests and issues.• Review trouble tickets with I.T. and report findings after actioning remedial actions.

● Performed analyses and prepared reports about contracts and government control guidelines. ● Performed schedule risk assessments to identify and mitigate program cost and scheduling risks. ● Incorporate contractual changes into control systems to maintain realistic schedule baselines. ● Maintain Earned Value Management System (EVMS) compliance including cost/schedule integration

United States

Various Locations

• Analyzed and advised executives on systems capabilities and collection strategies resulting in improved command and control of watch floor operations in disseminating accurate intelligence to customers• Responsible for drafting, quality-controlled, time sensitive reports. Providing Signals intelligence, technical guidance, and information support to multiple Carrier Strike Groups, strategic units, and national customers, to increase situational awareness in areas of operation• Performed research and data analytics on large volumes of signals Intelligence• Performed quality control checks, released, and logged time-sensitive reports, and briefed executives and site leadership• Created and managed administrative records for over 210 personnel that contained detailed information with personnel, medical, career, and training qualifications• Planned, directed, and organized work assignments by determining equipment, materials, number of personnel, and types of skills required to maintain operational goals and meet long-range work schedules

Various Locations

• Provided oversight of operations and administrative tasks related to a security guard force comprised of over 50 personnel who provided physical security measures, investigative actions, weapons maintenance and handling, and all related training• Analyzed project needs including project plans and delivery schedules, established project management strategies and recommended the appropriate level of planning, scheduling, and control• Routinely selected by executive staff to lead throughout the year to accomplish difficult, complex missions and projects of national interest that required multi-service, inter-agency, and intergovernmental coordination• Aided in the establishment of local policies and procedures, mutual aid agreements and emergency action procedures, ensuring compliance with all DOD, and other higher authority directives• Planned, implemented, and administered physical security, arms ammunition and explosives, auxiliary security force, security awareness and education, route reconnaissance, and anti-terrorism programs for executive personnel and government resources

Waukesha, Wisconsin, United States

• Led cross-functional collaboration with over 20 team members, vendors, and all levels of management; developed and managed all budgets, project plans, deliverables, timelines ensuring all project milestones were met• Administered targeted execution plans, defined by the overarching campaign strategy, to ensure optimal customer engagement and build awareness to drive acquisition and retention amongst business customers• Focused on a customer-centric culture of communication, collaboration, & accountability resulting in consistently increased business revenue for all business clients• Proactively investigated and resolved a wide range of customer issues, adapting to individual circumstances, and applying both diplomacy and assertiveness to assure customer needs are met in a timely manner

Bachelor Of Arts - Ba, Communications

Master'S Degree

Master'S Degree