Manage the day to day roster of 15 DJ's and Artists across the country. Including flights, transportation, schedules, bookings, and monetary compensation negotiations.

The Home Operations Supervisor is personally responsible for all TurnKey Vacation Rental home services within our assigned portfolio of homes that have an average value of $25 Million Dollars. I managed all aspects of home care within my portfolio of homes and was ultimately responsible for the performance of those properties with the goal of maximizing (1) Guest Housekeeping and Property Reviews, (2) Owner NPS and (3) Percentage of guest issues per arrival. In addition, I also work with the homeowner success teams, listings teams, and onboarding teams, and all other aspects of services TurnKey Vacation Rentals provides to both owners and guests for a world-class hospitality experience.I Proactively anticipated and resolved potential homeowner/guest escalations through regularly scheduled inspection visits to my portfolio of properties. My daily duties are described below. -Resolve any maintenance related problems at my homes with high quality and efficiency.-Manage regularly scheduled visits to my properties for all vendors.-Onboard newly acquired properties and ensure they are successfully set up for both homeowner/guest satisfaction.-Communicate directly with homeowners to solve any issues at their property in a professional and time efficient manner.-QA/QC all listings and guest check-in instructions to ensure they reflect accurate information.-Respond to ad-hoc guest or homeowner related issues and solve problems.-Schedule and route bi-weekly home inspections to ensure quality of properties, considering reservation status, arrivals, and departures.-Basic in-home maintenance (replace light bulbs, install and troubleshoot lock issues, troubleshoot WIFI, tighten loose handles/doorknobs etc.)-Use a laptop and cell phone for email, SMS, case communication and case resolution.-Worked independently in the field, sometimes with little supervision.

• Responsible for the development and implementation of new programs for at risk youth including but not limited to scholarship funds, mentorship programs, and musical development• Creates and implements strategic plans, setting and administering budgets, event management, and developing improved processes to meet short and long-term objectives • Coordinate Irie Weekend, an annual charity event by overseeing event management, design & décor elements, and the management of volunteers • Coordinate and execute key programs for at-risk youth in and around the Miami area• Create and execute fundraising elements for charity events• Curated and oversaw the development and execution of international philanthropic efforts in South Africa and Jamaica

Super Bowl Music FestZion y Lennox ConcertIrie WeekendCity of Deerfield Music Events

• Developed an innovative nightclub program focused on maximizing the guest’s musical experience for a fleet of twenty-five ships including the creation of music libraries for nightclubs and public spaces • Created and executed official Carnival Events including, but not limited to deck parties, themed events, and wedding experiences on twenty-five ships • Hired and managed a roster of seventy-five DJ’s on all ships

• Department head responsible for entertainment staff management, event development and presentation execution• Oversaw the development of all events over a seven-year period, which included creating load in/load out schedules and the entire production process of all activations within the event site, including signage and décor • Built meaningful strategic relationships and communicated regularly with partners and vendors to help understand their business and maximize their exposure to the fullest extent

• Executed daily performances for theme park attendees, adding to their overall experience • Learned and performed special routines required for various TV programs and media outlets