Kyle White Email & Phone Number

Illinois, United States

Los Angeles, California, United States

Los Angeles, Ca

▪ Prevent COVID-19 transmission at LAUSD schools by identifying and isolating cases, quarantining close contacts, and providing resources to students, families, and staff▪ Support the public health mission through case management, accurate data collection, notification of isolation/quarantine requirements, and thorough documentation▪ Provide education about COVID-19 and safe practices▪ Enter data in the MS Dynamics System and collaborate with colleagues on MS Teams/Zoom

Los Angeles, Ca

▪ Assisted in field-based humanitarian response activities supporting the Los Angeles area during COVID-19 pandemic ▪ Performed various duties in testing and vaccine operations at Pierce College site: patient check-in and documentation, health and eligibility assessments, traffic and crowd control, COVID-19 PCR test kit preparation, vaccine preparation, demonstrating and guiding patients through self-administered mouth swab test, training new staff/volunteers, maintaining and enforcing all safety protocols, performing inventory, site setup/maintenance/repairs, community outreach▪ Worked with teams from CORE and LAFD, quickly reorganizing and deploying resources to meet demands for testing and vaccination appointments, supporting up to 4,000 vaccinations/day and thousands of drive-up COVID tests/day

Big Sur, California, United States

▪ Worked with Grounds team to maintain and beautify expansive retreat center outdoor spaces, with an emphasis on radical communication and teamwork▪ Worked with Housekeeping team to clean and prepare guest rooms and meeting spaces▪ Balanced work responsibilities with personal growth workshops, focusing on personal psychology, mindfulness, sensory awareness, yoga, and ecology

Los Angeles, Ca

• Operated, maintained, monitored, and upgraded state-of-the-art Integrated Environmental Media System (IEMS) at LAX Airport • Performed on-site and remote administration/repair of all IEMS assets including file and video servers, storage arrays, AV playback devices, AV switchers and processors, virtual machines, databases, PC/Mac workstations, ethernet and fiberoptic networking equipment, remote cameras, interactive video systems, motion sensors, speakers, LED/LCD screens, large-scale LED-panel and LCD video walls, content management systems, and myriad software applications • Escalated issues as needed; coordinated service with system architects and vendors • Liaised with airport staff to facilitate new installations/repair/maintenance in sensitive areas and on shared equipment • Managed ever-changing content schedule and oversaw ingestion/testing/programming of all new media • Ran content playback demonstrations for clients, producers, management, and other stakeholders • Tested new technologies and upgrades in a lab setting prior to implementation • Performed administrative duties as team lead for staff of 6 NOC technicians; provided training and wrote documentation/manuals for technicians, operations staff, and maintenance workers • Wrote daily operations reports and weekly executive-level report summaries; maintained repair logs and inventory records • Worked closely with executive team to maintain airport contract compliance and secure contract extensions • Monitored and repaired JCDecaux digital advertising equipment in airport terminals and remote sites • Provided enterprise IT support for Los Angeles executive/sales office and remote users

Los Angeles, Ca

• Advised clients on startup best practices, community building/social media, game design, staffing requirements, talent acquisition, and technical infrastructure

Marina Del Rey, Ca

• Managed community department and produced features for mobile applications and flagship product, an online virtual world partnered with major sports organizations (NBA, MLB, NFL) serving over 6 million registered users• Played key role in mobile product initiative producing mobile applications for iOS platform• Coordinated with engineers, artists, designers, and QA testers; team released first app in under 3 months, achieved top 35 position in App Store and conversion rate to paid over 11%• Facilitated creative asset exchange and approval with brand partners• Continued to perform or supervise all duties of previous Community & Customer Service Manager role

Marina Del Rey, Ca

• Managed community, customer service, and billing operations serving 10K+ monthly paid subscribers and 6M+ free users• Led a team of 15+ online moderators and customer service representatives; interviewed and oversaw training of new hires• Produced virtual world content including games, events, art, sports trivia, marketing materials, and virtual goods• Wrote copy and storylines, HTML email newsletters, advertising/marketing copy, weekly online newspaper, blogs• Managed virtual economy, overseeing production of 100+ virtual goods/month and maintaining extensive asset database• Managed and grew product social media presence via Twitter, Facebook, and Wordpress• Tracked and reported user trends; provided voice of the customer in development and executive meetings; acted on data to improve engagement, subscriber retention, and conversion• Worked closely with marketing department to develop SEM/SEO efforts and provide content for affiliate/distribution partners reaching 35M+ million potential users per month• Tested and tracked technical issues, worked with QA and engineering departments to troubleshoot and fix problems quickly and effectively

Marina Del Rey, Ca

• Screened and documented behavioral data, facilitated user conversation and interaction, prioritized and escalated disciplinary actions in the best interest of the community, tested and critiqued upcoming online community and game features• Consistently was highest performing moderator in ticket clearing and user content screening• Earned promotion to manager due to performance and demonstrated ability to assess problems and learn quickly

Los Angeles, Ca

• Provided studio production support for daily and weekly original cable shows, including “Dailies,” “The Big Tease,” “The Checklist,” “Movie Up,” and “Secret’s Out with Leonard Maltin”• Liaised between production, operations, and post-production departments to keep in-house studio running smoothly• Arranged employee paperwork, ordered and maintained studio equipment, organized and distributed production rundowns and scripts, completed set changes and installations

Los Angeles, Ca

• Cataloged and maintained video data in production database, transcribed interview footage• Delivered project to executives analyzing content and usability of current film and television industry websites

Wheeling, Il

• Managed IT help desk; provided hardware/software support for 100+ on-site staff and hundreds of remote employees throughout the U.S.; troubleshot and administered LAN, WAN, and wireless networks; trained employees in various hardware/software; deployed PCs, laptops, and phones