Kyle Sleighter Email & Phone Number

I am an accomplished Network Engineer with over eight years of technical expertise in the fast-paced environment of 24/7 enterprises. My roles have encompassed a diverse range of responsibilities, including the support and maintenance of on-site and cloud-based servers, storage infrastructure, critical business systems, and VPN services for our valued clientele.I have a strong track record in the administration of critical systems, including Active Directory and Azure AD, as well as Microsoft Intune, and proprietary software such as antivirus and malware applications. I excel in managing service desk queues, meticulously monitoring SLAs and KPIs, and efficiently escalating issues when required.Additionally, my experience extends to vendor management, asset oversight, and software licensing to ensure the seamless operation of IT infrastructure. I am known for my exceptional communication skills, both with internal and external stakeholders. My interactions have ranged from working closely with C-level executives to collaborating with esteemed Board of Trustees members.I am a passionate advocate for continuous process improvement, actively contributing to the identification, design, and implementation of cutting-edge business processes and technologies. These efforts align with the company's vision and its current and future business goals and objectives.

Listed skills include Technical Support, Troubleshooting, Windows 7, Windows 8, and 24 others.