Kyle Smith Email & Phone Number

Toronto, Ontario, Canada

Markham, Ontario, Canada

OCR is a provider of AIDC equipment, services, and infrastructure as part of supply chain management to industry, from manufacturers to distribution and retail.As Technical Project Manager, I was responsible for coordinating all of OCR's implementation and installation projects, large and small. In this role I worked with our sales associates in the project scope definition and estimating phases, estimating project duration and resource requirements, finalizing projects dates based on hardware delivery, resource availability, and synchronizing them with other projects the client may have in motion or special needs they may have.- Worked with clients, suppliers, and third party services to create viable implementation project timelines from prestart to final cut-over- created customer implementation project estimates, detailing all costs- worked with our systems engineers to find solutions that best the client's needs and schedule

Toronto, Canada Area

Mitchell is a provider of estimating, claim management, and shop management solutions to the automotive collision repair and insurance industry.Provided software training to end user at the collision repair shop level both on-site and remotely via tele-training with tools such as Webex. Assisted in software implementation, as well as performed business process reviews with the clients and consultation on where and how they could improve their businesses. Created online webinar content for customer training and compliance. - Met the teaching requirements of a wide variety of people with varying degrees of computer knowledge, ensuring best outcomes possible in training for them - Assisted shops move from paper based systems to online computer based solutions as well as migrate from one management system to Mitchell's - Assisted clients in reviewing their internal processes to improve efficiency, reducing their operating costs and improving their bottom lines

Toronto, Canada Area

MPX provided service management software for the automotive collision repair industry in partnership with Mitchell International. Provided software training, software installation, implementation, followup tele-training and support for the end users, many of whom may have little computer experience.When Mitchell ended their partnership with MPX, Mitchell adopted all MPX staff. - Created a training program with daily targets to improve training and ensure all key points are covered with the customer - Created implementation plans with the customer, enabling smoother transitions to the new platform - Provided technical assistance to customers on a variety of IT issues. ensuring a speedy recovery to business as normal with minimal disruption

Assistive Computing provided technology solution for the visually impaired and blind under the Assistice Devices ProgramProvided software and general computer training and support to the visually impaired and blind, evaluating each individual's needs and developing a customized training program to suit those needs - Training and providing computer technical support for the visually impaired and blind - Experience in teaching those with special needs beyond visual impairment (stroke victims, Down’s Syndrome, etc.) - Teaching use of visual aid software from Freedom Scientific, AI Squared, Cambrian Learning Technologies, as well as MS Office products (Outlook, Excel, Word).

Qdata was a supplier of barcode printers and scanners to industrial customers and small distribution centres, as well as hand held wireless technologies and software solutions for the warehouse environment.Managed all service activities, including in-shop and on-site repair, configuration and deployment of new equipment for customers, and project management - Managed 5 service staff in 3 offices and oversaw hiring of new staff - Managed the configuration and deployment of wireless access points and hand held terminals to over 350 remote location across Canada in a 2 month period - Created a centralized documentation database of client information to allow coordination between all staff, and authored activity reports to monitor key performance indicators

Tecsys, formerly Application Solutions Inc, is a supplier of warehouse management and supply chain solutions to manufacturers and distributors large and smallResponsible for the design, configuration, implementation and support of large scale industrial wireless networks, as well as the deployment of hand-held technology and barcoding equipment and data capture devices, and end user training in the use and care of said devices. - Designed, configured, implemented and supported large scale wireless systems. - Installed over 200 industrial wireless systems, ranging from 40,000 to 500,000 sq ft and from 1 to 28 access points, with a 100% on schedule rate - Configured, installed and repaired data capture devices such as scanners, wedges, remote terminals, wireless terminals, and barcode printers, including board level repairs - Attained expertise with IEEE 802.11 RF equipment from Intermec, Psion-Teklogix, and Motorola Symbol, as well as a variety of other data capture devices

Bachelor Of Applied Science (B.A.Sc.), Metallurgical Engineering

Education record