Kyle Sutton Email & Phone Number

Denver, Colorado, United States

I continue in my current responsibilities but with a new opportunity to expand my leadership role.

Greenwood Village, Co

As the claim production senior manager. I oversee a talented group of production support managers. Responsible for multiple claims processing systems, I facilitate the maintenance and improvement of Cigna quality of claims processing. With emphasis on the excellence of the products and audit of the claims engines that directly improve the customer experience for all Cigna customers and providers.

Greenwood Village, Co

Oversee the 24/7 support of the Cigna Operational Data Store, Data warehouse, 5 read only data stores and 3 report marts. These provide data to all cigna customers for review of information on mycigna.com, idcard printing, claims tracking for customers and eligibility verification for all CIGNA provider partners. Additionally, I oversee three of the largest data warehouses and RDS Applications in the Cigna portfolio. In 2016, I assume reponsibility for all Read Only Data store production support. In 2017, my responsibilities will expand to two additional applications. This will increase my data ownership to 20 billion + rows of data. Additionally, I serve as the RDS consistency lead. In this role, I assist in setting direction for production support operations for all RDS implementations to production. My scope of management is international as many of my teams are distrubuted throughout the continental U.S. and India.

Top tier technical Team Lead. Providing superior service in: VMware, HP LeftHand, NetApp, Commvault, Server and Networking support.

Denver, Co

A managed company of the Broe Group, Omnitrax specializes in terminal services, bulk transloading & processing, and real estate throughout the United States and Canada.Sucessful managment of multiple environment upgrades including:Migration from Exchange 2003 to 2010Support of SAP upgradeNetapp Managment and UpgradeCRM 4.0Sharepoint migration to Enterprise 2010Updgrade of Cisco Call Manager systems

General Help Desk tasks. Server maintenance, design and builds.Software Configuration Management. Manage Sharepoint Server, Active Directory, Exchange. System Image build and deployment using RIS and SCCM. Minor development tasks; vbscript, VBA and .NET.Project Planning

Short Term Contract. Reorganized VMware structure, clean up Active Directory and document SQL server cluster configuration.

Primary responsibilities included consultant services:• Windows 2003/2000/NT4.0 servers configuration and managemento Impact of configuration changeso Multi platform integrationo Migration of Active Directory to single Forest Domain for Reclamation• CIS security compliance managemento CIS compliance configurationo Impact of STIG modifications• Server Refresh Consultation in conjunction with IBM technical staff• Application consolidation plan• Asset for vendor consultation• Intermediary for technical staff and administration to clarify technical explanations• Develop concept paper and implementation of test lab• Introduced VMWARE technology to current enterprise• Pioneer of new .NET Remoting Server Configuration• Migration of HEAT Databases / Support for HEAT application

Overall support and management of Windows systems, SQL applications and databases, Web (Intranet and Internet), and software packaging/deployment.

Primary responsibilities included server support of 22 SQL servers.• Windows 2003/2000/NT4.0 servers configuration and management• Microsoft SQL 2000/2005 Server Installation, Configuration, Backup and Maintenanceo Clusteringo Failover configurationo Replication configuration• CIS security compliance managemento Scripted application of CIS compliance configurationo Scripted Server book Reporting• Intranet Server Management IIS 6.0 in relation to web hosted front end application to SQL DB• IIS configuration in support of .NET remoting using IIS hosted application• Support and Management of SharePoint Servers (SharePoint 2003) in relation to SQL components• Support and Management of SMS Servers in relation to SQL components• Documentation for all network assessments, servers, application mappings and technical research for new client projects.• Script development for network management VBSCRIPT (v5.6), Visual Basic (v6) and VB.NET

Roving technician, helpdesk support, network/phone cabling, network/phone system installation and configuration, desktop/server support in a hybrid physical/VMware environment.

Bachelor Of Science, Management, A

Summa Cum Laude

Masters Of Divinity, Theology/Theological Studies