Kylie Batson Email & Phone Number

Lexington, Ky, Us

Lexington, Kentucky Area

•Supervise all front end associates (cashiers, service desk, and money center)•Front-end employee training and development to help boost performance•Engage in positive customer service •Manage and mediate customer complaints and or thoughts •Keeping a clean and organized working environment •Run money reports at the end of the night to ensure valid removal/add•Audit the registers daily to check accuracy •Ensure compliance with the federal and company policies… Show more •Supervise all front end associates (cashiers, service desk, and money center)•Front-end employee training and development to help boost performance•Engage in positive customer service •Manage and mediate customer complaints and or thoughts •Keeping a clean and organized working environment •Run money reports at the end of the night to ensure valid removal/add•Audit the registers daily to check accuracy •Ensure compliance with the federal and company policies regarding money processing and wire transfers•Confirming that the correct product is scanned at the registers to guarantee accuracy in product renewal Show less

Lexington, Kentucky Area

•Conduct follow-ups on all work in progress by communicating with appraisers for status reports.•Resolve issues and answer questions in a timely manner to ensure continued customer satisfaction.•Answer incoming emails and phone calls related to order assignments in a timely manner in order to maintain efficient appraisal order process.•Maintain a close relationship with lenders and appraisers in order to deliver a satisfactory appraisal •Order and review residential and… Show more •Conduct follow-ups on all work in progress by communicating with appraisers for status reports.•Resolve issues and answer questions in a timely manner to ensure continued customer satisfaction.•Answer incoming emails and phone calls related to order assignments in a timely manner in order to maintain efficient appraisal order process.•Maintain a close relationship with lenders and appraisers in order to deliver a satisfactory appraisal •Order and review residential and commercial appraisals •Conduct annual appraisal fee schedules to determine competitive fees within each market for the next year. •Validating and reviewing payments to appraisers to ensure timely compensation for completed work. Show less