Kylie D. Email & Phone Number

London, Ontario, Canada

• Ability to establish and build healthy working relations and partnerships with clients, peers and external stakeholders.
• Ensure client satisfaction and performed administrative duties including data entry and completing appropriate documentation.
• Intermediate computer skills in Microsoft Office (Word, Excel, PowerPoint, Outlook), and the ability to learn and adapt to new technology.
• Maintain utmost discretion when dealing with confidential information.
• Strong attention to detail and ability to process information with high levels of accuracy.

Summerside, Prince Edward Island, Canada

• All applications were ensured to be accessible by all, incorporate proper visual hierarchy and be responsive.
• Developed several web-based-applications based on client requirements and company guidelines through team collaboration and individual efforts.
• Managed the day-to-day operations of large-scale IT systems, ensuring optimal performance and availability while reducing downtime and costs.
• Utilized agile development to continually cater products to clients based on their changing requirements.
• Troubleshoot software and implement problem-solving strategies.Programming languages used included:-HTML5 and CSS3-Java-Javascript-SQLFrameworks used included:-Bootstrap-Struts 2

Summerside, Prince Edward Island, Canada

• Able to work in a fast-paced environment.
• Respond to customer inquiries promptly.
• Provided customer service in person or over the phone and would respond to customer inquiries confidently and quickly.
• Trained new associates and contributed as a member of the safety team. I held various positions working in different sectors including:-Bakery Associate-Cashier-Customer Service Representative -Customer Value.