Kylie Van Hefty Email & Phone Number

Green Bay, Wisconsin, United States

•Identified and demonstrated clinic need for a full-time social worker which was implemented in May 2019•Created documentation and tracking templates for continued monitoring of heart failure readmissions, patterns of no showing or cancelling appointments to aide in identifying trends and barriers to patient continuity of care•Refer patient, client, or families to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement or education•Schedule patients follow up appointments to ensure continuity of care as well as review CHF provider schedule to help ensure operational efficiency•Complete prior authorizations for upcoming procedures as well as created documentation guideline, training for other staff members, and a shared drive for important documents to increase efficiency

Green Bay, Wisconsin, United States

•Create a safe discharge plan for all patients (including those with complex medical or social needs) and coordinate a smooth transition throughout the continuity of care continuum •Provide supervision to interns while promoting professional development, empowering independence, and positive relationships with interdisciplinary teams•Assist in training new staff and interns by creating a training binder with materials necessary for job completion•Participate in Quality improvement projects and other workgroups including updating policies, creating a documentation guideline process for streamlined documentation, as well as implemented a process for completion of discharge planning audits to ensure compliance with regulationsMaster of Social Work Intern: September 2015 - May 2016Full-time Case Manager: July 2015-May 2019PRN/As Needed: May 2019 - present

Green Bay, Wisconsin, United States

Licensed Outpatient Therapist: May 2016 - July 2020Master of Social Work Intern: September 2015- May 2016•Provided support to individuals experiencing significant mental health, behavioral, and/or emotional concerns •Completed initial comprehensive psychosocial assessments and established treatment plans including strength based short- and long-term goals •Created and set up a referral tracking system for agency referrals and client surveys and reported data to review and aide in enhancing agency services and outcomes as well as increase client satisfaction

Green Bay, Wisconsin Area

•Case managed clients on a regular basis in developing Self-Sufficiency service plans empowering individuals by goal planning based on client strengths •Completed program grant applications, reconciled escrow accounts, and processed any over/under-payments•Learned and applied local and national program rules, regulations, policies, and updates•Planned and organized Family Self-Sufficiency life skill classes, client events, workshops, and overnight retreats•Reviewed housing specialist files to ensure quality, accuracy, and compliance with federal requirements

Green Bay, Wisconsin Area

•Provided assessments of children’s developmental, emotional & psychosocial needs and created long and short term goals based upon these assessments and implemented these goals•Supervised Interns and Volunteers •Provided distraction during medical procedures with children ages 0-18 through the use of developmentally appropriate toys, relaxation techniques, and coping techniques•Developed therapeutic activities to incorporate play, family involvement, and emotional support, and explained upcoming medical procedures to enhance the well-being of children and families•Provide grief support to patients and families

Green Bay, Wisconsin Area

•Front-line staff, provide support to residents•Help individuals seeking shelter by assisting through intake process, answering questions, and referring them to appropriate agencies •Ensure facility security, cleanliness, and routine maintenance

Green Bay, Wisconsin Area

•Provided Grief Support to patients families•Provided assessments of children’s developmental, emotional & psychosocial needs •Developed knowledge of medical procedures, preparation, coping techniques, and medical terminology •Provided distraction during medical procedures with children ages 0-18 •Developed therapeutic activities to incorporate play, family involvement, and emotional support, and explained upcoming medical procedures to enhance the well-being of children and families•Worked in various areas throughout the hospital such as: inpatient floor, oncology/hematology clinic, ultrasound, MRI, CT, burn, pre-op, emergency room, radiology, urology, neurology, nephrology, outpatient consults, and rehabilitation

Madison, Wisconsin Area

•Completed research on Facebook Usage and Intimate Partner Relationships•Collected, analyzed, interpreted, and presented data•Demonstrated writing abilities through a research paper and literature review

Madison, Wisconsin Area

•Intern in the Children’s program where I led group activities for children who have experienced domestic abuse and provided support to individual children•Observed intakes and needs-assessments of women and children who resided in the shelter •Helped address basic needs for both women and children while residing in the shelter including: everyday needs and parenting strategies

Master'S Degree, Social Work

Bachelor'S Degree, Child Life

Bachelor'S Degree, Psychology