Operations Support Technician
Pasadena, California, United States
As an Operations Support Technician at The Cheesecake Factory, I coordinated all day-to-day administrative and operational functionalities and collaborated with management and employees to drive productivity and performance. I served as an internal resource to review all daily debit and credit transactions, process checks, and prepare expense reports.Furthermore, I held concurrent responsibility for maintaining office supply, managing employee benefit budgets, processing payroll for all… Show more As an Operations Support Technician at The Cheesecake Factory, I coordinated all day-to-day administrative and operational functionalities and collaborated with management and employees to drive productivity and performance. I served as an internal resource to review all daily debit and credit transactions, process checks, and prepare expense reports.Furthermore, I held concurrent responsibility for maintaining office supply, managing employee benefit budgets, processing payroll for all staff, assembling new hire paperwork, and documenting management and filing with meticulous organization. The following are highlights of my contributions to The Cheesecake Factory;☛ Spearheaded company’s Peanut Butter Drive for two consecutive years and quadrupled 420-pound goal of jars, donating over 1,600 pounds to Los Angeles food banks.☛ Played an instrumental role in the month- and year-end closing process, loss prevention initiatives, petty cash management, accounts payable and receivable administration, and financial reporting.☛ Maintained all communication and credit processing with vendors and reduced payments disputes in accounts payable by improving the invoicing process and researching invoice discrepancies and account for all transactions.☛ Decreased accounts receivable delinquency and discrepancies by conducting aging analysis, performing month-end reconciliations, credit processing with vendors, and maintaining proper follow-up with clients.☛ Enabled on-time completion of financial audits to ensure asset protection by maintaining necessary records, expediting close process, and addressing auditor’s queries and issues. Show less