Kyna Ealey Email & Phone Number

Greater Nashville Area, Tn

As a Technical Consultant you will work closely with internal and external teams to implement the technical aspects of our solutions, particularly where our solutions are integrated with partner systems such as HRMS and applicant tracking systems (ATS). In addition to defining our customer’s technical requirements, you will perform in-depth business needs assessments; write proposals and Statements of Work (Solution Documents).

Greater Nashville Area, Tn

Work closely with internal and external teams to implement the technical aspects of our solutions, particularly where our solutions are integrated with partner systems such as HRMS and applicant tracking systems (ATS). In addition to defining our customer’s technical requirements, you will perform in-depth business needs assessments; write proposals and Statements of Work (Solution Documents).

Greater Nashville Area, Tn

To be responsible for processing the on boarding requests for new customers, as wellas performing maintenance tasks for existing customers. To be accountable to ensureproper processes and procedures are followed in accordance with HireRight legal,contracts, and compliance procedures any time an account is created or updated.

Greater Nashville Area, Tn

This role will manage operational activities for key customers including change requests, pricing and contracts coordination, remediation planning and follow-up, reporting, and analyzing and monitoring account guidelines. The Sr. Account Analyst will work closely with accounts managers to execute on customer account needs and also act in a mentorship capacity for the rest of the team—serve as a first point of contact for questions and escalations. The Sr. Account Analyst will be responsible for handling the queue of requests and distributing the tasks to team members based on available capacity. Additionally, the role will be responsible for delivering reporting and analysis to management regarding activity volumes, categories of services delivered their associated turnaround times against their target service-level agreements.