Kyna C.
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Kyna C. Email & Phone Number

Senior Content Designer at NHS Business Services Authority
Location: Newcastle Upon Tyne, England, United Kingdom 4 work roles 2 schools
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Current company
NHS Business Services Authority
Role
Senior Content Designer
Location
Newcastle Upon Tyne, England, United Kingdom
Company size
1941 employees

Who is Kyna C.? Overview

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Quick answer

Kyna C. is listed as Senior Content Designer at NHS Business Services Authority, a with 1941 employees, based in Newcastle Upon Tyne, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Kyna C..

Kyna C. previously worked as Digital Content Designer at Nhs Business Services Authority and Content Designer at Sage. Kyna C. holds Bachelor Of Arts - Ba, Film And Media, First Class from University Of Sunderland.

Company email context

Email format at NHS Business Services Authority

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NHS Business Services Authority

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Profile bio

About Kyna C.

I’m experienced in creating simple, user-friendly content across various digital platforms. Using GDS guidelines, WCAG 2.2 standards, and relevant style guides, I make sure content is consistent, accessible, and understandable. I also use analytics, metrics, and user research to measure content performance and then iterate based on the findings.I am confident working within Agile teams and collaborating with multiple disciplines to create the best user experience. I'm keen to champion content design as a discipline and promote its value wherever possible, whether in casual conversation or by delivering formal training.I'm experienced in designing content for:· internet and intranet· digital services (browser and SaaS)· mobile applications (iOS and Android)· instructional and technical guidance· communications (digital and printed)· social media

Current workplace

Kyna C.'s current company

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NHS Business Services Authority
Nhs Business Services Authority
Senior Content Designer
Newcastle upon Tyne, GB
Website
nhsbsa.nhs.uk
Employees
1941
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4 roles

Kyna C. work experience

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Content Designer

Sage

Newcastle Upon Tyne, England, United Kingdom

𝗧𝗵𝗲 𝗿𝗼𝗹𝗲:I was a core Content Designer for Sage's Accounting Individual plans. This involved crafting content for its responsive SaaS product, as well as its iOS and Android mobile applications. I also led the development and maintenance of a translation strategy across all platforms using a translation-based CMS. 𝗪𝗵𝗮𝘁 𝗜 𝗱𝗶𝗱:• created user-centred content for a variety of user interfaces• collaborated with various UX disciplines to identify pain points in user journeys and find solutions• used wireframing and prototyping to visualise design to ensure optimal user experience• ensured new content met WCAG 2.1 level AA for accessibility standards• conducted accessibility audits on existing content to identify and rectify any usability barriers• measured content effectiveness through user-testing feedback and analytical research• iterated content based on research conclusions, user behaviour, and accessibility concerns• maintained project-wide design templates, processes, and style guidelines

Apr 2022 - Jun 2023

Letter Content Lead

Hm Revenue & Customs

Newcastle Upon Tyne, England, United Kingdom

𝗧𝗵𝗲 𝗿𝗼𝗹𝗲:I was part of a team responsible for authoring and maintaining over 450 letter templates. These letters related to Self Assessment compliance investigations and spanned over 100 individual projects. Compliance Caseworkers would then populate these templates with customer data and externally issue the completed letters. 𝗪𝗵𝗮𝘁 𝗜 𝗱𝗶𝗱:• drafted letter content in line with Plain English guidelines, the HMRC style guide, and HMRC's expectations of communication • proofread and edited third-party letters to ensure standards of tone, language, and layout were met• ensured the technical coding of letters for dynamic content was correct• developed and delivered an interactive and educational workshop for project stakeholders on writing to customers• liaised with policy, legal, and project stakeholders to ensure the technical accuracy of content • collaborated with IT stakeholders to quality assure and develop templates• created an engaging and interactive 8-week training program for new Letter Authors• analysed and collated team quality data to deliver monthly quality bulletins

Jun 2019 - Apr 2022
Team & coworkers

Colleagues at NHS Business Services Authority

Other employees you can reach at nhsbsa.nhs.uk. View company contacts for 1941 employees →

SP Stacey Parnaby Stacey Parnaby Colleague at Nhs Business Services AuthoritySunderland, England, United Kingdom View → SD Safeeyah Desai Safeeyah Desai Colleague at Nhs Business Services AuthorityBlackburn, England, United Kingdom View → BM Bhargavi Madhini Govardhan Bhargavi Madhini Govardhan Colleague at Nhs Business Services AuthorityIlford, England, United Kingdom View → SB Sara Batey Sara Batey Colleague at Nhs Business Services AuthorityFleetwood, England, United Kingdom View → LB Lee Bodak Lee Bodak Colleague at Nhs Business Services AuthorityTyne And Wear, England, United Kingdom View → PB Philippa Burns Philippa Burns Colleague at Nhs Business Services AuthorityDarlington, England, United Kingdom View → JB Jessica Brooks Jessica Brooks Colleague at Nhs Business Services AuthorityMossley, England, United Kingdom View → JW Joshua Wigglesworth Joshua Wigglesworth Colleague at Nhs Business Services AuthorityNewcastle Upon Tyne, England, United Kingdom View → SF Sara Fernandes Sara Fernandes Colleague at Nhs Business Services AuthorityNewcastle Upon Tyne, England, United Kingdom View → CR Cheryl Ryan Cheryl Ryan Colleague at Nhs Business Services AuthorityBlackpool, England, United Kingdom View →
2 education records

Kyna C. education

FAQ

Frequently asked questions about Kyna C.

Quick answers generated from the profile data available on this page.

What company does Kyna C. work for?

Kyna C. works for NHS Business Services Authority.

What is Kyna C.'s role at NHS Business Services Authority?

Kyna C. is listed as Senior Content Designer at NHS Business Services Authority.

Where is Kyna C. based?

Kyna C. is based in Newcastle Upon Tyne, England, United Kingdom while working with NHS Business Services Authority.

What companies has Kyna C. worked for?

Kyna C. has worked for Nhs Business Services Authority, Sage, and Hm Revenue & Customs.

Who are Kyna C.'s colleagues at NHS Business Services Authority?

Kyna C.'s colleagues at NHS Business Services Authority include Stacey Parnaby, Safeeyah Desai, Bhargavi Madhini Govardhan, Sara Batey, and Lee Bodak.

How can I contact Kyna C.?

You can use AeroLeads to view verified contact signals for Kyna C. at NHS Business Services Authority, including work email, phone, and LinkedIn data when available.

What schools did Kyna C. attend?

Kyna C. holds Bachelor Of Arts - Ba, Film And Media, First Class from University Of Sunderland.

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