Kyra Feldman Email & Phone Number

Vaughan, On, Ca

Richmond Hill, Ontario, Canada

Richmond Hill, Ontario, Canada

- Providing daily operational support to the corporate Marketing team, assisting with administrative activities, follow-up tasks, and special projects. - Developing social & a digital marketing calendar to support sales initiatives and promotions, actively participating in content creation for social media. Executing and managing Bento's social media channels and corporate website on a day-to-day basis.- Collaborating with cross-functional teams to initiate and execute various marketing programs.- Monitoring and responding to customer feedback on various online platforms, ensuring positive brand representation. - Assisting in organizing and executing special marketing events, ensuring their success within budget and timelines.

Vaughan, Ontario, Canada

- Delivering unparalleled styling expertise and product knowledge while ensuring the development of loyal and enduring client relationships, maximizing value in every interaction.- Applying my own style, taste and talent to understand and adopt design, fashion, trends, and aesthetic fundamentals in innovative ways to propel Aritzia's brand.- Efficiently resolve client issues across multiple domains, ensuring an exceptional client experience. Responsibilities include managing returns and exchanges, providing order status and tracking, addressing product quality concerns, and more.- Drive sales and build lasting client relationships through accurate product information, personalized styling advice, and expert product knowledge.

Vaughan, Ontario, Canada

- Providing world-class customer service to our clients via phone, live chat, and email- Resolving client inquiries with a first-contact resolution and a sense of urgency, as well as supporting clients through facilitating retail and e-commerce orders, returns, and more- Providing clients with exceptional solutions, product knowledge, and styling

Vaughan, Ontario, Canada

- Learned to navigate and multi-task various systems- Developing and managing strong customer relationships through outstanding and consistent customer experiences

Vaughan, Ontario, Canada

- Demonstrated a strong commitment to guest satisfaction by actively engaging with guests on the sales floor, addressing their inquiries, and attending to their needs.- Collaborated with the store team to execute omnichannel strategies, including buying online/pickup in-store, phone sales, and shipping from store options, ensuring a seamless and convenient shopping experience for guests.- Worked cohesively with team members to ensure a consistent and superior guest experience. Applied marketing skills to assist in team collaboration, aligning strategies with the brand's objectives.

Waterloo, Ontario, Canada

- Consistently embodied Starbucks' core values of customer connections and exceptional experiences, applying marketing insights to enhance the overall customer journey.- Repeatedly excelled in Starbucks' values, reinforcing the importance of connecting with customers and creating memorable experiences. These values align with the foundation of marketing, emphasizing the significance of customer relationships and experiences.

Maple, Ontario

- Worked with other coworkers, serving customers and making them satisfied.- Learned how to use the cash register, give exact change, and doing the deposit.- Opened and Closed the store alone.- Managed coworkers to have a successful shift.

Postgraduate Degree, Digital Media Marketing

Bachelor Of Arts - Ba, Minor In Economics And Management

Activities and Societies: Director of Finance for SOS Laurier, Semi-finalist in the Changemaker Innovation Challenge 2020, JDCC Laurier

High School Diploma, 90% Average

Activities and Societies: - Director of Customer Service in the school's business program from 2018-2019. - Executive in the Business.