Kyra Muller Email & Phone Number

• Maintains a portfolio of high-priority clients including those in the construction, manufacturing and retail industry on Microsoft Products (Dynamics 365 CE, FNO, AX2012).
• Demonstrates ability to use storytelling and customer evidence to connect technology to customer’s business processes and desired business outcomes.
• Provides top-notch executive engagement skills while establishing strong relationships with business decision makers.
• Demonstrates ability to manage complex projects, align resources and manage to measurable business and technology outcomes.

Atlanta, Georgia, United States

• Maintains a portfolio of high-priority clients including those in the construction, manufacturing and retail industry on Microsoft Products (Dynamics 365 CE, FNO, AX2012).
• Demonstrates ability to use storytelling and customer evidence to connect technology to customer’s business processes and desired business outcomes.
• Provides top-notch executive engagement skills while establishing strong relationships with business decision makers.
• Demonstrates ability to manage complex projects, align resources and manage to measurable business and technology outcomes.

Atlanta, Georgia, United States

• Responsible for overall client relationship and service delivery for 5 technology service clients (national and global) and increased a client’s contract from $51k to $71k over 90 days.
• Led daily standup for team of 5 Talent Associates and mentored/collaborated on the best recruitment strategies.
• Led the implementation and transition from JazzHR (ATS) to Loxo. Created an aggressive 2-week timeline for training and launch day and acted as the liaison between the internal team and the customer success manager.
• Targeted and attracted 50 unique talent hires utilizing Hiretual (AI/ML tool), Indeed, and Spokeo to fill clients’ roles.
• Led the full recruitment life cycle from sourcing strategies, talent recruitment, and acquisition to interview preparation, offer negotiation, and filling a client’s talent needs, resulting in a 92% cost savings.
• Conducted, scheduled, and transcribed interviews using HoneIt to reduce bias and time to submit; thus, allowing more time to dedicate to the candidate and client experience.

Atlanta, Georgia, United States

• Revamped onboarding by recreating the training and internal experience for new hires to alleviate attrition rate by 30%.
• Responsible for initial implementation, conversion, training, and maintenance from Google Workspace to CODA.io for a company-wide documentation repository.
• Planned, executed, called vendors, sent out communications, gathered ideas from employees, and conducted/ran team days for a 100% remote team (nationally).
• Created a repository for training documentation in CODA and trained the entire company on best practices on Slack, Zoom, Trello, and Gmail integrations.

Atlanta Metropolitan Area

Rebranded and reconstructed a startup’s logo and brand style guide using Canva to increase brand identity, consistency, and cohesiveness.Created digital marketing content for social media platforms (Facebook, LinkedIn, Twitter, Instagram) via Sprout Social to increase brand awareness.Tracked metrics, such as opens/clicks on landing pages, marketing.

Atlanta, Georgia

Kennesaw, Georgia

Trained in client behavior and de-escalation techniques, including nonviolent crisis intervention and CPR.Maintained therapeutic milieu by facilitating communication between staff and clients to ensure consistency.

Atlanta, Georgia

Sourced and parsed qualification on resumes via CareerBuilder and LinkedIn Recruiter to select job candidates.

Sandy Springs, Georgia, United States

Provided customer service to guests as an agile key team member to ensure they were satisfied with their meal and took appropriate action to correct any mistakes. Informally recognized as Lead Server with responsibility for overseeing opening/closing and coaching and mentoring new servers regarding menu items, company policies, and procedures. Frequently.

Bachelor'S Degree, Psychology, Peace Studies, Graduated

Activities and Societies: Golden Key International Honors Society

Education record