Zaid Khan Email & Phone Number

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Responsible for developing the product strategy, adoption, utilization, growing and benchmarking the assigned product lines of B2B and Travel Cards within the defined geographiesWorking closely with industry partners like Travel management companies, Hotel chains, B2B FINTECH's and Network partners to identify and implement new solutionsIdentity cross selling opportunities with Partner network and bank clientsDevelop marketing programs to help penetrate existing bank clientsIdentify industries which operate on low credit cycles and devise solutions to complement their requirementsInteractions across functions and lines of business such as Marketing, Merchant Services, Risk teams, Operations, Finance, Sales, Legal to drive development of proposition and existing processesResponsible for the development of a strong Customer Engagement strategy in partnership with the customer marketing team to drive key business metrics like Charge Volume growth, reducing customer attrition, improving margins etc.Interactions with all Lending teams within the bank to explore unutilized limit utilizations which could lead to better credit utilization of limits assigned to corporatesDevelop cost competitive solutions for receivables and payables needs of corporates which solve pain points and help them with process efficienciesConducting periodic competition mapping, distribution mapping & consistent evaluation for product enhancement opportunities aimed to increase customer value proposition & salesWork Closely with Sales and Internal business teams (Corporate Banking, Emerging Corporate Banking, Business Banking and Branch Banking) to get new and profitable business by creating & managing alternate sales lead generation channelsWorking closely with finance team for preparing and publishing Commercial Cards Business P&L for assigned Product line and geographiesInclusion of commercial card limits on Credit Appraisal Note within Business Banking teams

Mumbai Area, India

Develop new business plans for spreading portfolio dependencies.Acquisition, account management & development for Commercial Card portfolio, expense management solution to corporates which encompassed the entire range of commercial cards. Building new Alliances & Partnerships for the growth of the business in my role. Setting up and enhancing card platforms by expanding spend lines, integrating with existing payment modes used by corporates.Engaging with Travel Partners, Network Provider (Visa), Payment Gateways, Utility & Existing Partners for Retention & Enhancement of existing partnerships while ensuring all activities are within the purview of compliance and audit. Customer education, support & relationship building and customizing solutions to meet needs of corporates.To read and interpret financial statements and analyze the proposals for approvals.Measure and manage business billings and product profitability as per the targets. Providing support to the region through strong MIS and analytics for optimizing business performance. Spend & Profitability monitoring of Corporate Portfolio (large to mid-sized companies).Maintaining good relationships with Bank officials to generate business from their existing portfolio and responsible for generating business from non-bank channel as well.As the face of the organization, handling all services queries and escalations in a timely and responsible manner. Ensuring a smooth customer experience delivery in co-ordination with all functions involved.

Mumbai Area, India

Acquisition, account management & development for Corporate Card portfolio, expense management solution to corporates which encompassed the entire range of commercial cards. Building new Alliances & Partnerships for the growth of the business in my role. Setting up and enhancing card platforms by expanding spend lines, integrating with existing payment modes used by corporates.Engaging with Travel Partners, Network Provider (Visa), Payment Gateways, Utility & Existing Partners for Retention & Enhancement of existing partnerships while ensuring all activities are within the purview of compliance and audit. Customer education, support & relationship building and customizing solutions to meet needs of corporates.To read and interpret financial statements and analyze the proposals for approvals.Measure and manage business billings and product profitability as per the targets. Providing support to the region through strong MIS and analytics for optimizing business performance. Spend & Profitability monitoring of Corporate Portfolio (large to mid-sized companies).Maintaining good relationships with SBI officials to generate business from their existing portfolio and responsible for generating business from non-bank channel as well. As the face of the organization, handling all services queries and escalations in a timely and responsible manner. Ensuring a smooth customer experience delivery in co-ordination with all functions involved.

Mumbai Area, India

Managing the ‘Club Cinema’ Brand, right from inception.Handling all aspects of the business right from lead generation, meeting the right people, making customized proposals, market research, marketing the brand, negotiations, closing and managing the customer post purchase as well.Liaising with internal departments for getting site feasibility done, procurement of equipments, handling the commercials, content team etcDeveloping new channels for distribution and handling them.

Mumbai Area, India

Driving business through defined channels of acquisition with High Net Worth Individuals [Retail, Corporate, Venue-sales, Direct sales].Ensuring all performance standards are met viz. business targets, controls and compliance, customer service.Engaging with premium customers to build relationships, and delivering a positive customer experience while acquiring new customers.Identify opportunities to improve overall spend base for the company.Expansion of internal and external relationships, and drive sales results.Demonstrating the highest levels of controls and compliance adherence in the sales process and in personal conduct.

Mumbai Area, India

Answering customer queries within the time guidelines and optimising the customer experience while bringing down the AHT.Solving customer problems in an efficient and satisfying manner.Ensuring that the customer is satisfied with our products and services.

Mms, Marketing

M.Com Part I, Management

Bachelor Of Commerce (Bcom), Management

Hsc

Ssc