-Conducted KYC formality reports on questionable accounts and transactions.-Adjusted end-to-end KYC process needs to align with workforce capabilities.-Supported KYC processes for prospective and existing customers.-Researched and interpreted corporate documentation to determine business and ownership structure.-Reviewed new prospect KYC documents to meet requirements and determine business model risk.-Prepared high-risk reviews with results and recommendations for customer onboarding, closure and retention.-Performed periodic reviews and reports on merchants to comply with rules, regulations and KYC requirements.-Facilitated communication with onboarding team to gather information and onboarding documentation.-Partnered with client-facing teams to collect legal documents and associated information for regulatory and internal policies.-Determined customer risk ratings based on analysis and research findings.-Interpreted evidence from multiple tools and systems to determine legitimacy of customer behavior.

-Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.-Maintained regular schedule of onboarding classes, one-on-one meetings, and transitional hand-offs to supervisors.-Put together employee files and collected required digital or physical information to meet requirements.-Assessed onboarding systems against company needs and made improvements at level of company, department and job type to align with needs.-Monitored new hire performance, compliance and progress with requirements to consistently meet deadlines.-Led professional and thorough orientation sessions, introducing new hires to key company information.-Collaborated with different staff and management to facilitate department-specific onboarding.-Developed and updated onboarding materials, keeping pace with changes to market place and company.-Organized welcome packages and icebreakers to get new hires quickly up to speed with colleagues and company details.-Reviewed onboarding processes regularly, identifying and correcting deficiencies.-Structured compensation and benefits according to market conditions and budget demands.-Identified and implemented appropriate strategies to increase employee satisfaction and retention.-Recruited top talent to maximize profitability.