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John Mckim Email & Phone Number

Accomplished Sales Engineer | Trusted Advisor to Top Tier Clients | Transforming Contact Center with Cloud & AI Solutions at Prime Technical Services Inc.
Location: Ada, Michigan, United States 7 work roles 4 schools
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Role
Accomplished Sales Engineer | Trusted Advisor to Top Tier Clients | Transforming Contact Center with Cloud & AI Solutions
Location
Ada, Michigan, United States
Company size

Who is John Mckim? Overview

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John Mckim is listed as Accomplished Sales Engineer | Trusted Advisor to Top Tier Clients | Transforming Contact Center with Cloud & AI Solutions at Prime Technical Services Inc., a company with 123 employees, based in Ada, Michigan, United States. AeroLeads shows a matched LinkedIn profile for John Mckim.

John Mckim previously worked as UC Engineer at Prime Technical Services Inc. and Technical Solution Engineer at Avaya. John Mckim holds Business Management from Metropolitan State University Of Denver.

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Prime Technical Services Inc.

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Profile bio

About John Mckim

Hey there! My name is John and I am a Sales Engineer for contact center digital transformation, based in Grand Rapids, MI. I have always been passionate about technology and helping businesses find the right solutions to meet their needs. My expertise currently lies in Avaya solutions and I love being able to connect with clients to find innovative ways to enhance their Contact Centers.When I'm not in the office, you can find me cheering on my favorite sports teams, the Colorado Avalanche, Denver Broncos, and Boston Red Sox. There's nothing quite like the thrill of a good game and the camaraderie that comes with being a fan.In my free time, I have a few hobbies that keep me busy. I've been learning to play guitar for a few years and it's a great stress-reliever for me. I also have a passion for collecting baseball cards and love the nostalgia that comes with it.I am always looking to expand my network and connect with like-minded professionals. Feel free to reach out and connect with me on LinkedIn. I am open to new opportunities and love to share insights and ideas with others. Let's grab a virtual coffee and chat about our shared interests. Looking forward to connecting with you!

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Prime Technical Services Inc.
Prime Technical Services Inc.
Accomplished Sales Engineer | Trusted Advisor to Top Tier Clients | Transforming Contact Center with Cloud & AI Solutions
atlanta, georgia, united states
Employees
123
AeroLeads page
7 roles

John Mckim work experience

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Technical Solution Engineer

  • Pre-sales engineering support for Avaya G1500 Global accounts
  • Contributed as a sales team member to deliver $8 million annual quota
  • Architect/design of new & existing contact center solutions supporting 5000+ agents
  • Member of specialist team selling AI call flows (CCAI)
  • Delivered application demonstrations of cloud based and premise-based systems
  • Delivered proof of concept (POC) design, build, and test of hybrid premise/cloud UC environment
May 2015 - Jul 2024

Aps Senior Consultant

Avaya Federal Solutions

Greater Grand Rapids, Michigan Area

Remote and onsite implementation/configuration of Avaya Aura products. Products include System Manager, Session Manager, Mid-size Enterprise Solution, one-X Mobile, one-X Portal, one-X Client Enablement Services, one-X Communicator, one-X Speech, Avaya Aura Presence, Avaya Modular Messaging (Avaya message store/Microsoft Exchange/Lotus Notes), Avaya.

Jul 2012 - May 2015

Technical Readiness Engineer

Develop and train business partners and internal employees on implementation of Avaya Unified Communications products including Avaya Aura Presence Services, one-X Client Enablement Services, one-X Portal, one-X Mobile, one-X Communicator, and others. Also provide implementation support for internal Avaya installers when they run into problems during the.

Oct 2010 - Jul 2012

System Integrator Iii

Installation of Avaya Unified Communications products including Modular Messaging with Microsoft Exchange, One X Speech, One X Portal, One X Mobile and Application Enablement Services. Also Message Networking configuration and management.

Jan 1995 - Mar 2011

Technical Support

Provided technical support to Lucent technicians installing Merlin, Merlin Legend, Partner, Spirit, and System 25 PBX systems. Also supported outside vendor products that were being supported by Lucent Technologies at the time.

Jan 1992 - Jan 1995

Customer Billing Specialist

Customer help line for long distance billing and leased telephone equipment.

Jan 1988 - Jan 1992
Team & coworkers

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4 education records

John Mckim education

Education record

Damon Runyon, Euclid, Heritage High
FAQ

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What company does John Mckim work for?

John Mckim works for Prime Technical Services Inc..

What is John Mckim's role at Prime Technical Services Inc.?

John Mckim is listed as Accomplished Sales Engineer | Trusted Advisor to Top Tier Clients | Transforming Contact Center with Cloud & AI Solutions at Prime Technical Services Inc..

Where is John Mckim based?

John Mckim is based in Ada, Michigan, United States while working with Prime Technical Services Inc..

What companies has John Mckim worked for?

John Mckim has worked for Prime Technical Services Inc., Avaya, and Avaya Federal Solutions.

Who are John Mckim's colleagues at Prime Technical Services Inc.?

John Mckim's colleagues at Prime Technical Services Inc. include Amy Hale, Charles Lo, Alexander R., Alvin Do, and Robert Horner.

How can I contact John Mckim?

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What schools did John Mckim attend?

John Mckim holds Business Management from Metropolitan State University Of Denver.

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