Uc Engineer
Current
Oct 2024 - Present
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John Mckim Email & Phone Number
Accomplished Sales Engineer | Trusted Advisor to Top Tier Clients | Transforming Contact Center with Cloud & AI Solutions
at
Prime Technical Services Inc.
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Accomplished Sales Engineer | Trusted Advisor to Top Tier Clients | Transforming Contact Center with Cloud & AI Solutions
Location
Ada, Michigan, United States
Company size
Who is John Mckim? Overview
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Quick answer
John Mckim is listed as Accomplished Sales Engineer | Trusted Advisor to Top Tier Clients | Transforming Contact Center with Cloud & AI Solutions at Prime Technical Services Inc., a with 123 employees, based in Ada, Michigan, United States. AeroLeads shows a matched LinkedIn profile for John Mckim.
John Mckim previously worked as UC Engineer at Prime Technical Services Inc. and Technical Solution Engineer at Avaya. John Mckim holds Business Management from Metropolitan State University Of Denver.
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Email format at Prime Technical Services Inc.
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Prime Technical Services Inc.
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Profile bio
About John Mckim
Hey there! My name is John and I am a Sales Engineer for contact center digital transformation, based in Grand Rapids, MI. I have always been passionate about technology and helping businesses find the right solutions to meet their needs. My expertise currently lies in Avaya solutions and I love being able to connect with clients to find innovative ways to enhance their Contact Centers.When I'm not in the office, you can find me cheering on my favorite sports teams, the Colorado Avalanche, Denver Broncos, and Boston Red Sox. There's nothing quite like the thrill of a good game and the camaraderie that comes with being a fan.In my free time, I have a few hobbies that keep me busy. I've been learning to play guitar for a few years and it's a great stress-reliever for me. I also have a passion for collecting baseball cards and love the nostalgia that comes with it.I am always looking to expand my network and connect with like-minded professionals. Feel free to reach out and connect with me on LinkedIn. I am open to new opportunities and love to share insights and ideas with others. Let's grab a virtual coffee and chat about our shared interests. Looking forward to connecting with you!
Current workplace
John Mckim's current company
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Prime Technical Services Inc.
7 roles
John Mckim work experience
A career timeline built from the work history available for this profile.
Technical Solution Engineer
• Pre-sales engineering support for Avaya G1500 Global accounts • Contributed as a sales team member to deliver $8 million annual quota• Architect/design of new & existing contact center solutions supporting 5000+ agents• Member of specialist team selling AI call flows (CCAI) • Delivered application demonstrations of cloud based and premise-based systems• Delivered proof of concept (POC) design, build, and test of hybrid premise/cloud UC environment• Assisted customers with configuration and deployment of applications
May 2015 - Jul 2024
Aps Senior Consultant
Avaya Federal Solutions
Remote and onsite implementation/configuration of Avaya Aura products. Products include System Manager, Session Manager, Mid-size Enterprise Solution, one-X Mobile, one-X Portal, one-X Client Enablement Services, one-X Communicator, one-X Speech, Avaya Aura Presence, Avaya Modular Messaging (Avaya message store/Microsoft Exchange/Lotus Notes), Avaya Message Networking, ACE, ACA, AS-5300, Aura Conferencing 7.X, Avaya Meeting Exchange 6.X, Avaya Aura Messaging, Avaya Flare Experience, Avaya SAL Gateway, Avaya UC clients, Application Enablement Services, & others. Onsite work includes training of customer system administrators.
Jul 2012 - May 2015
Technical Readiness Engineer
Develop and train business partners and internal employees on implementation of Avaya Unified Communications products including Avaya Aura Presence Services, one-X Client Enablement Services, one-X Portal, one-X Mobile, one-X Communicator, and others. Also provide implementation support for internal Avaya installers when they run into problems during the install process. Implementation of video collaboration package including SMGR, Session Manager, CM, AES, Utility server, and ADVD devices. Train customers on use of all UC products.
Oct 2010 - Jul 2012
System Integrator Iii
Installation of Avaya Unified Communications products including Modular Messaging with Microsoft Exchange, One X Speech, One X Portal, One X Mobile and Application Enablement Services. Also Message Networking configuration and management.
Jan 1995 - Mar 2011
Technical Support
Provided technical support to Lucent technicians installing Merlin, Merlin Legend, Partner, Spirit, and System 25 PBX systems. Also supported outside vendor products that were being supported by Lucent Technologies at the time.
Jan 1992 - Jan 1995
Customer Billing Specialist
Customer help line for long distance billing and leased telephone equipment.
Jan 1988 - Jan 1992
Team & coworkers
Colleagues at Prime Technical Services Inc.
Other employees you can reach at primetechnicalinc.com. View company contacts for 123 employees →
FX
Farris Xavier O’Neal
Colleague at Prime Technical Services Inc.Atlanta, Georgia, United States
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Guy Dionne
Colleague at Prime Technical Services Inc.Washington Dc-Baltimore Area, United States
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JM
John Morin
Colleague at Prime Technical Services Inc.Danville, New Hampshire, United States
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Amy Hale
Colleague at Prime Technical Services Inc.Quantico, Virginia, United States
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EG
Ethan Gill
Colleague at Prime Technical Services Inc.Atlanta Metropolitan Area, United States
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SM
Steve Marinelli
Colleague at Prime Technical Services Inc.Atlanta, Georgia, United States
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TJ
Thomas J. Lyden, Jr.
Colleague at Prime Technical Services Inc.Buford, Georgia, United States
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JB
Jazmin Barksdale
Colleague at Prime Technical Services Inc.Fort George G. Meade, Maryland, United States
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CG
Curtis Garth
Colleague at Prime Technical Services Inc.Fayetteville, North Carolina, United States
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TH
Tyler Holmes
Colleague at Prime Technical Services Inc.Atlanta, Georgia, United States
View →
Farris Xavier O’Neal
Colleague at Prime Technical Services Inc.Atlanta, Georgia, United States
View →
GD
Guy Dionne
Colleague at Prime Technical Services Inc.Washington Dc-Baltimore Area, United States
View →
JM
John Morin
Colleague at Prime Technical Services Inc.Danville, New Hampshire, United States
View →
AH
Amy Hale
Colleague at Prime Technical Services Inc.Quantico, Virginia, United States
View →
EG
Ethan Gill
Colleague at Prime Technical Services Inc.Atlanta Metropolitan Area, United States
View →
SM
Steve Marinelli
Colleague at Prime Technical Services Inc.Atlanta, Georgia, United States
View →
TJ
Thomas J. Lyden, Jr.
Colleague at Prime Technical Services Inc.Buford, Georgia, United States
View →
JB
Jazmin Barksdale
Colleague at Prime Technical Services Inc.Fort George G. Meade, Maryland, United States
View →
CG
Curtis Garth
Colleague at Prime Technical Services Inc.Fayetteville, North Carolina, United States
View →
TH
Tyler Holmes
Colleague at Prime Technical Services Inc.Atlanta, Georgia, United States
View →
4 education records
John Mckim education
Business Management
Mathematics And Computer Science
Business Administration And Management, General
Education record
Damon Runyon, Euclid, Heritage High
FAQ
Frequently asked questions about John Mckim
Quick answers generated from the profile data available on this page.
What company does John Mckim work for?
John Mckim works for Prime Technical Services Inc..
What is John Mckim's role at Prime Technical Services Inc.?
John Mckim is listed as Accomplished Sales Engineer | Trusted Advisor to Top Tier Clients | Transforming Contact Center with Cloud & AI Solutions at Prime Technical Services Inc..
Where is John Mckim based?
John Mckim is based in Ada, Michigan, United States while working with Prime Technical Services Inc..
What companies has John Mckim worked for?
John Mckim has worked for Prime Technical Services Inc., Avaya, and Avaya Federal Solutions.
Who are John Mckim's colleagues at Prime Technical Services Inc.?
John Mckim's colleagues at Prime Technical Services Inc. include Farris Xavier O’Neal, Guy Dionne, John Morin, Amy Hale, and Ethan Gill.
How can I contact John Mckim?
You can use AeroLeads to view verified contact signals for John Mckim at Prime Technical Services Inc., including work email, phone, and LinkedIn data when available.
What schools did John Mckim attend?
John Mckim holds Business Management from Metropolitan State University Of Denver.
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