Premier, Inc. (Nasdaq: PINC) is a healthcare performance improvement alliance of approximately 3,400 U.S. hospitals and 110,000 other providers. As an industry leader, the Premier alliance has created one of the most comprehensive databases of actionable data, best practices and cost reduction strategies.

JOBi Staffing is a workforce management firm specialized in contract labor for major high-end resort. My key accounts included: Seminole Hard Rock Hotel & Casino, Walt Disney World’s Swan and Dolphin Resort and The Omni at Champions Gate to name a few. - Responsible for sourcing and maintaining a high volume “pipe-line” to ensure weekly staffing quotas were met.- Completed Weekly payroll reconciliation and financial analytics.- Complete account management from C-level to hourly management.- Employee management and directed regional human resources office.Key Achievements: Reduce turnover from 33% to 13%. Increased department size by 15%. Identified areas for improvements and developed a strategic plan to improve: Attendance, uniform compliance, employee referrals, retention & employee morale.

Spearhead human resource functions within this retail store with 135 associates, maintaining top-line compliance with EOC regulations. Report to senior-level leadership while providing customer service to providers and vendors, inventory, sales, providing oversight for full-scope hiring process, from interviewing and screening, background checks, drug / skills tests, and orientation. Performed administrative duties. Complete internal investigations, sustaining strong employee relations and resolving key issues. Administrative duties, sales, conduct employee training. Coordinate employee attendance program, maintaining working hours with applied budgets. Facilitate benefit information / payroll administration. Field inquiries pertaining to 401(k) plans, employee performance, succession planning, employee leave time, and internal policies / procedures. Unemployment. Process FMLA requests and Worker’s compensation documentation. Key Achievements: Credited with increasing training rates to highest in the district, boosting employee morale, and streamlining overall HR operations, leveraging proactive and detail-focused approach to administering HR functions.  99% score for three consecutive years in HR Reviews. Contributed to enhancing employee relations and communication across levels by partnering with upper management and advising on staff coaching, performance management, and risk mitigation. Successfully amplified recruiting efforts by sourcing strong candidates through diverse avenues, to include local resources such as colleges, job fairs, and professional agencies.  Expertly contributed to store-wide safety program as key committee member, leading to reduced risk and enhanced internal / regulatory compliance.

Managed human resource functions for this leading home improvement retail store with 116 associates, reporting to the Store Manager and HR Regional Manager. Provided customer service to vendors and providers. Inventory. Sales. Assessed departmental needs and researched job qualifications. Screened and interviewed applicants, performed reference checks, background checks and drug test, and conducted employee tests. Assisted in administering benefits and payroll. Maintained work hours and attendance program. Responded to inquiries on policies and procedures for 401(k) plan, vacation, and sick days, employee performance, sales, succession planning. Processed FMLA requests and maintained worker’s compensation documentation. Performed administrative duties, counseled employees and assisted in resolving grievances and compliance. Ensured compliance with EEOC requirements. Key Achievements: Streamlined HR administration by proactively identifying and fulfilling departmental needs. Improved employee relations by advising management on effective communication and coaching, employee performance management, and risk management techniques. Maximized recruitment efforts by identifying candidates among multiple resources, including college recruiting, job fairs, and agency contacts. Integral in developing a productive, team-based environment based on mutual respect, individual accountability, and shared goals. Reduced risk and ensured internal/regulatory compliance by developing and implementing a store-wide safety program.

Managed human resource and administration functions supporting 400 personnel for this regional provider of short- and long-term unskilled/semi-skilled labor for a wide range of clients. Reported to the Human Resources Director. Sales. Screened, interviewed, and hired personnel. Oversaw all aspects of worker’s compensation program. Performed administrative duties. Researched, addressed, and resolved employee grievances. Participated in performance management and disciplinary issues. Coordinated company holiday and special events. Regularly interacted with a range of external organizations, clients, and vendors. Administrative duties. Key Achievements: Reduced organization risk by managing development and implementation of the company’s safety program. Facilitated company-wide training objectives; performed needs analysis and designed additional special courses and materials. Assisted in cultivating a positive, productive work environment aligned with organization culture, values, and goals.

Managed HR functions and programs for this leading manufacturing company specializing in advertising clothing with 80 personnel, reporting to the General Manager. Provided customer service to providers and vendors, sales. Developed and implemented policies and procedures to ensure compliance with legal regulations. Provided guidance to senior management on regulatory requirements. Researched recruitment resources; recruited, screened, and interviewed candidates; determined job qualifications; and assessed department hiring needs. Performed reference checks and tested candidates. Administered benefits programs and packages. Delivered training programs/classes and coordinated special events. Interacted with vendors. Key Achievements: Ensured regulatory compliance, improved safety, and enhanced morale by developing and implementing policies/procedures manual, employee handbook, and safety program and manual. Improved hiring process by instituting a recruitment strategy to source candidates from multiple arenas, including advertisements, college recruiting, job fairs, and agency contacts.