Successfully led highly skilled cross-functional teams of 8-10 individuals. The team consisted of a Business Analyst, Backend Developers, UI Developers, Mobile App Developers, and Quality Assurance Engineers and a Product Owner. Applied strong product and project management skills to lead serval workstreams, demonstrating effective coordination and facilitating all scrum ceremonies. Utilized my Agile expertise to lead continuous improvement of my teams by understanding team culture, processes, and organizational goals.• Managed the development and delivery of software solutions deployed across a global network of over 7,000 stores for our largest International Franchise. Monitoring project metrics, identifing and resolving issues, and actively participating in release management processes to ensure successful software delivery across the global network.• Managed the continuous development, maintenance, and delivery of Domino's Driver Experience App, Delivery Dashboard, and supporting backend services across 8 international markets. Applied DevOps expertise to support successful development and code delivery to clients through CI/CD Pipelines to be deployed in AWS cloud environments.• As the key consultant for one of Domino's largest International Franchisees (DPE), I managed client relationships, led software development projects, crafted strategic delivery plans, initiated SOW agreements, and developed go-to-market plans and strategic roadmaps.• Successfully orchestrated a successful phased rollout for the migration from OKTA to Azure Active Directory (AAD) for the Driver App and Delivery Dashboard applications, ensuring a smooth transition within a constrained timeline. The customized solution for the AAD project included comprehensive testing, swift bug resolution, and the creation of versatile complex code, providing value to both internal teams and external franchisees and despite scope adjustments, the project not only met but exceeded the deadline.

Responsible for managing and developing a high performing web development team whose work is seen by millions globally. Setting a clear vision and expectations for growth. Collaborating with senior leadership to provide ongoing recommendations to drive analysis, design and development. Leveraged my knowledge and skills in Agile to help drive process improvements and grow the team’s agile maturity. • Worked closely with the Product Owner, Project Manager, and Technical Lead to assure that the work is strategically prioritized for value, risk mitigation and timely delivery. • Helped the team stay focused by removing impediments, protecting them from distractions and keeping team meetings lean and efficient. • Worked closely with leaders and decision makers to tweak the estimated timelines and prioritize incoming work against roadmap deliverables. • Lead the establishment of a realistic roadmap and timelines based on accurate estimates given by the cross-functional teams.• Lead continuous improvement and change management initiatives while coaching cross-functional teams to define the best practices for development that helped to improve efficiency.• Adjusted my leadership style by coaching to the unique strengths of my direct reports, prioritized their development and helped them to align their career development goals with business objectives.• Served as a liaison between business and development teams, streamlining policies, procedures, and instructional training to establish, implement and guide the team on agile processes.• Worked in alignment as an Agile Coach to report to and partner with Web Team and PMO Leadership to co-create a strategy to influence organizational change and mindset shift in support of our Agile Transformation.

• Demonstrated leadership by making key design and development decisions resulting in on-time product launches that exceeded the expectations of internal and external stakeholders.• Responsible for leading scrum teams of on-shore and off-shore engineers in development following the Agile methodology including leading such as roadmap planning, release planning, backlog grooming’s, sprint planning’s and technical grooming sessions.• Collaborated with senior leadership to provide ongoing recommendations to drive analysis, design, development, and sizing of initiatives to ensure timely delivery of new products and features utilizing best-in-class technologies • Responsible for documenting clear and concise technical solutions, creating timelines, product requirements, user stories and product implementation guides to ensure the successful launch of revenue generating projects. • Analyzed the current development methodologies to identify and develop new standards and opportunities for improvement.

Front-end Web DevelopmentProvided ongoing development of e-commerce and non-ecommerce websites, email templates and specialty web projects.• Developed and deployed user experiences using multiple web development applications including Dreamweaver, Drupal and Wordpress Dollar Tree’s multiple e-commerce websites.• Translated wireframes and mock-ups created by design team into web-pages using embedded and linked Cascading Style Sheets (CSS), the latest Hypertext Markup Language (HTML5) and XML to create, schedule and launch various on-site and off-site promotional campaigns. • Coordinated configuration and deployment of modules and media within JSP enterprise level content management system (CMS) • Identified and proposed actionable and effective solutions and recommendations on navigation, functionality, organizational structure, page-to-page flow and design of e-commerce and non e-commerce websites that meet the needs of Dollar Tree consumers.Web Project ManagementLead and participated in large-scale projects focused on modifying or enhancing current websites. • Created requirements documentation for issue resolution, including gathering business requirements and detailing possible solutions.• Monitored site performance across a variety of metrics using Rigor and Gomez website performance monitoring tools. • Served as technical administrator on projects and managed relationships with various technical partners and vendors as needed to monitor, track and test enhancements and fix bugs.• Translated strategy, business requirements, consumer research findings and usability/design best practices into site design solutions that balance the best user experience while delivering on business goals.

- I specialize in building, revamping and/or refining user experiences to help clients generate more conversions. Employing cutting-edge strategies to improve user experience, ensuring that client’s websites become a powerful tool for driving business growth and maximizing customer engagement.- I Implement sophisticated CRM tools to harness customer insights and drive targeted marketing strategies. I use a streamlined integration process with client’s websites to ensure seamless integration and optimization of CRM systems for maximum efficiency and business growth.– I focus on leveraging search engine optimization techniques to drive organic traffic, ensuring my client’s business gains visibility and stands out in today's competitive online landscape. - I build sophisticated email and SMS marketing automation services tailored for business owners seeking impactful, targeted outreach. My expertise lies in crafting compelling campaigns that resonate with my client’s audience, generating more conversions while streamlining the process through advanced automation tools, ensuring maximum efficiency in your marketing strategies.- UItilizing AI tools to personalize marketing efforts, predict customer behavior, and automate tasks such as posting and engagement. - I offer businesses comprehensive analytics and performance tracking solutions, providing actionable insights through customized dashboards. My expertise enables clients to track the success of marketing strategies, empowering informed decision-making and facilitating continuous improvements to drive businesses forward. – Meticulously craft sales funnel that simplify client’s customer's journey from awareness to purchase and help them nurture leads effectively. - Building custom chatbots that provide immediate responses to customer inquiries and guide users through the sales funnel.

Front-end Web DevelopmentDesigned and constructed web pages/sites incorporating graphic user interface (GUI) features using HTML, CSS JavaScript and other techniques. • Planned and reviewed site architecture for new web site projects and features for various departments within the college. • Planned, configured and deployed modules and templates in the implementation and migration to the Terminal Four Content Management System (CMS).• Planned, developed and launched Newsroom on a WordPress platform.• Created a variety of multimedia projects including interactive websites and online/offline presentations. Web Project ManagementLead small to medium sized projects focused on modifying or enhancing current websites. • Worked closely with various departments, in developing, managing and overseeing technology initiative projects• Implemented web-based project management tools to coordinate the activities of a distributed team and present real-time progress reports to business owners or department heads.• Researched and prototyped new web technologies such as Customer Relationship Management (CRM) systems, social media integrations, email marketing automation tools and other techniques to help clients realize benefits of the latest innovations in technology and achieve increased efficiency.

Front-end Web DevelopmentManaged and maintained all of the daily updates for the entire rheumatology.org website consisting of over 10,000 Active Server Pages (ASP).• Designed, implemented and supported interactive websites and applications using JavaScript, jQuery, Hypertext Markup Language (HTML), Dynamic Hypertext Markup Language (DHTML), Cascading Style Sheets (CSS), web concepts and functionalities for ASP.NET website. • Developed, tested and launched the organization’s first mobile site and several micro-sites for the organization.• Developed style-guide and templates for entire website and worked with internal or outside developers to create an effective user experience.• Translated strategy, business requirements, consumer research findings and usability/design best practices into site design solutions that balance the best user experience while delivering on business goals.Web Project ManagementTranslated strategy, business requirements, consumer research findings and usability/design best practices into site design solutions that balance the best user experience while delivering on business goals.• Worked closely with department heads and content leads during initial-needs assessment, build consensus using visual prototypes, and followed up to ensure satisfaction.• Implemented web-based project management tools to coordinate the activities of a distributed team and present real-time progress reports to clients.• Managed relationships with various technical partners and vendors as needed.• Created requirements documentation for issue resolution, including gathering business requirements and detailing possible solutions.• Served as project manager in the Request For Proposals (RFP) vendor review and selection in the large-scaled project to move the organization’s website to a Content Management System.• Provided leadership in website usability testing.

Analyzed system functions, processes and procedures to resolve problems or inconsistencies in data revealed by study and analysis and analyzing the data from several sources and recommending appropriate solutions. • Lead data collection and reporting efforts to analyze system’s data for inconsistencies and find discrepancies or trends that could result in loss or overpayment of funds.• Performed ad-hoc reporting from various internal and external databases at the request of various managers and department heads.• Extracted data from enrollment and reconciliation systems using data analysis reporting applications such as Microsoft Access, Crystal Reports and SQL.• Identified and implemented corrective measures to resolve problems or make recommendations to management based on results of data analysis efforts.

Conducted special studies to evaluate the overall effectiveness and accuracy of a health plan’s marketing material to identify trends and areas in which the Medicare Marketing guidelines needed clarification. Participated in the development and testing of multiple releases of n-tier web applications.Provided technical support and one-on-one training to end users within various departments and different knowledge levels on web-based applications, databases and Microsoft Office Suite.

Developed a maintained database using SQL Queries for the director of Racial and Ethnic Health Disparities Division in central office. This was a database designed to allow staff to enter, retrieve and report various health and marketing activities related to the Racial and Ethnic Health Disparities. In June of 2004 I received a performance award for my development of this database.Designed and developed the website for the Atlanta Regional Office intranet website utilizing CSS, ASP, HTML, XML, and Dreamweaver technologies.Designed and updated several complex specialized databases for agency.