Lacey Emery

Lacey Emery Email and Phone Number

National Account Director - North America @ Occam
Indianapolis, IN, US
Lacey Emery's Location
Indianapolis, Indiana, United States, United States
Lacey Emery's Contact Details

Lacey Emery work email

Lacey Emery personal email

n/a
About Lacey Emery

I'm a passionate partner sales leader with a proven track record of success in the CCaaS reseller channel (12 years). My experience extends to the manufacturer side (6 years), giving me a well-rounded understanding of partner ecosystems. My focus has always been on building strong relationships and crafting winning value propositions through clear communication and collaborative strategies.Now, I'm excited to be at Kore.ai, empowering Value Added Resellers (VARs) to leverage the transformative power of Conversational AI and automation solutions! My expertise in CCaaS, data analysis, and integrations, coupled with my deep understanding of partner needs, positions me perfectly to help VARs unlock new business opportunities.My goal here is to be the ultimate partner champion! I’m here to provide the highest level of support to our global partner network, ensuring they have the resources and expertise to thrive in this exciting market.Let’s do this together! Reach out to me at:lacey.emery@kore.com About usKore.ai provides an end-to-end, comprehensive AI powered “no-code” platform that serves as a secure foundation for enterprises to design, build, test, host and deploy AI-rich virtual assistants, process assistants and conversational digital apps across 30+ different digital and voice channels. We also offer specialized solutions focused on cloud call center, banking, healthcare, HR and IT helpdesk, search capabilities and customer support services.At Kore.ai, we believe the digital future can blend convenience and speed with a personal and human touch and that people should be able to communicate with companies, systems and smart machines in the same way they’d talk to friends and colleagues. From that idea, we built a family of products and solutions that let companies harness the power of AI powered assistants and that deliver enriching experiences for their employees, customers and agents.💻 Want to learn even more about our company or products? Visit our website at https://kore.ai/Conversational AI | Customer Experience | Process Automation | CX | Channel Development

Lacey Emery's Current Company Details
Occam

Occam

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National Account Director - North America
Indianapolis, IN, US
Website:
kore.ai
Employees:
201
Company phone:
(844)873-5673
Company email:
info@kore.ai
Lacey Emery Work Experience Details
  • Occam
    National Account Director - North America
    Occam
    Indianapolis, In, Us
  • Kore.Ai
    Partner Sales Director
    Kore.Ai May 2024 - Present
    Orlando, Florida, Us
    Kore.ai provides an end-to-end, comprehensive AI powered “no-code” platform that serves as a secure foundation for enterprises to design, build, test, host and deploy AI-rich virtual assistants, process assistants and conversational digital apps across 30+ different digital and voice channels. We also offer specialized solutions focused on cloud call center, banking, healthcare, HR and IT helpdesk, search capabilities and customer support services.At Kore.ai, we believe the digital future can blend convenience and speed with a personal and human touch and that people should be able to communicate with companies, systems and smart machines in the same way they’d talk to friends and colleagues. From that idea, we built a family of products and solutions that let companies harness the power of AI powered assistants and that deliver enriching experiences for their employees, customers and agents.💻 Want to learn even more about our company or products? Visit our website at https://kore.ai/
  • Emite Pty Ltd
    National Account Director
    Emite Pty Ltd Jan 2018 - May 2024
    Sydney, Nsw, Au
    eMite is part of Prophecy International – a Stock Exchange-listed company is known internationally for innovative software. We design & develop software, and bring it to the world through our global business partner channel in each of our territories – in America, Europe, Middle East, Africa and Asia/Pacific. My focus is on eMite which is real-time analytic dashboards that dramatically improve customer experience and business performance. By correlating and combining data from multiple sources, companies will gain instant visibility into contact center performance and have the opportunity to enable employees by showing transparent information, process’s, productivity improvements and rewards for customer engagement. Getting actionable insight in seconds provides you a competitive advantage so you can prevent issues and take advantage of customer engagement opportunities immediately.
  • Convergeone
    National Account Manager
    Convergeone Feb 2006 - Jan 2018
    Bloomington, Minnesota, Us
    (G3 Technology Partners and NACR is now ConvergeOne)Founded in July 2005, ConvergeOne is a leading provider of custom information, communications and data technology solutions and services for any environment, regardless of existing vendors or systems. The company offers best-in-class solutions in customer experience, collaboration, contact center, cloud, enterprise computing, data center and virtualization, enterprise networking, and security. Through its best-of-breed Professional Services, ConvergeOne can facilitate everything from system design and installment to application development and infrastructure. Its industry-leading Managed Services experts provide ongoing support for contact centers, collaboration, data centers, networking and security. With the ability to enable and support cloud services at any level, ConvergeOne has achieved a new, elevated level of partnership with its clients and has gained a significant competitive advantage over other managed service and support organizations across the U.S. The company has earned more than 1,400 industry certifications and has strategic partnerships with more than 100 global industry leaders, including Avaya, Cisco, IBM, Interactive Intelligence and Microsoft. Headquartered in Eagan, Minn., ConvergeOne maintains more than 26 offices and 1,200 employees nationwide. ConvergeOne joined the Clearlake Capital Group, L.P. portfolio in June 2014. Clearlake is a private investment firm with a sector-focused approach. The firm seeks to partner with world-class management teams by providing patient, long-term capital to dynamic businesses that can benefit from Clearlake’s operational and strategic expertise. The firm’s core target sectors include industrials, energy and power; technology, communications and business services; and consumer products and services.
  • G3 Technology Partners
    Pso Account Manager
    G3 Technology Partners Jul 2011 - Oct 2013
    Indianapolis, Indiana, Us
    Nurture and grow existing G3 partnerships while contributing to the success of the PSO Sales Team and maintain our presence and trusted advisor status with existing clients.
  • G3 Technology Partners
    Customer Advocate
    G3 Technology Partners Feb 2006 - Jun 2011
    Indianapolis, Indiana, Us
    -Work with existing clients on a daily basis by answering calls, creating quotes, making call backs for client satisfaction.-Maintain a sales forecast containing then progress of individual targets by tracking orders through the logistics process and understanding the correlation between forecasting and actual revenue.- Act as a liaison between external sales representatives and the operations department. CA is assigned to a team of sales representatives to increase the sales of the CA and allow external sales team to focus on net new clients/opportunities.

Lacey Emery Education Details

  • University Of Southern Indiana
    University Of Southern Indiana
    Bachelor Of Science (B.S.)
  • Logansport High School
    Logansport High School
    High School

Frequently Asked Questions about Lacey Emery

What company does Lacey Emery work for?

Lacey Emery works for Occam

What is Lacey Emery's role at the current company?

Lacey Emery's current role is National Account Director - North America.

What is Lacey Emery's email address?

Lacey Emery's email address is le****@****ite.com

What schools did Lacey Emery attend?

Lacey Emery attended University Of Southern Indiana, Logansport High School.

Who are Lacey Emery's colleagues?

Lacey Emery's colleagues are Todd Lewis, Karen Andrews, Theo Baxter, Kristi Grassley, Shrm-Cp, Kelly Flores, Sophia Nestarenko, Soma Dasgupta.

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