· Developed and maintained good relationships with business partners· Consistent top performer in area sales· Provided superb customer service via face-to-face communication as well as emailing and phone calls· Scheduled appointment times with customers and kept payments up to date

· Provided direction, encouragement, and advice to prepare athletes for optimal performances· Kept abreast of changing rules, techniques, technologies, and philosophies relevant to the sport· Adjusted coaching techniques based on strengths and weaknesses of athletes· Directed swim lessons for entire community center under this position

· Assisted in hiring employees and processed hiring-related paperwork· Interpreted and explained policies, procedures, laws, standards, and regulations· Scheduled and conducted new employee orientations· Collaborated with marketing team for multiple new-hire projects· Performed searches for qualified job candidates

· Developed practices to best prepare swimmers for upcoming swim meets· Oversaw assistant coaches and worked closely with board members· Communicated with parents to provide information and answer questions