Lacy Martinez Email and Phone Number

Office Managero Office manager working directly below the owner o Managing multiple employees and day to day office taskso Insurance claims processing, customer service/satisfaction, filing, data entry, billing, collections, vendor coordination, organizing and approving final claims, and scheduling/routing employeeso Answering up to 5 lines at a timeo Skilled in Microsoft Office, Scheduling, Xactimate estimating and basic Quickbooks usageo Worked closely in a well-organized groupo Established good customer relations and return customers o Education on services (fire damage, water damage, biohazard, general cleaning)o Certified in Water Damage Restoration through the IICRC (field/office experience)