Lady Steegers Email & Phone Number

Denver, Co, Us

Englewood, Colorado, United States

Englewood, Colorado, United States

☛ Oversee the lifecycle of linear channels on both Sling and DISH.☛ Manage all operational activities required to onboard, launch, remove, rebrand, and maintain a catalog of 1000+ domestic, Latino, and international channels.☛ Manage the relations with external and internal stakeholders, including, but not limited to, deal owners, programmers, and signal delivery transport providers.☛ Work with the engineering teams to troubleshoot and improve the viewing experience within Sling and DISH.☛ Evaluate and propose improvements to existing internal workflows to foster operational efficiencies.☛ Create and maintain standard operating procedures.

Denver, Colorado, United States

☛ Oversaw the AT&T SportsNet and Root Sports mobile applications and web platforms for all Sports in all four regions (Pittsburgh, Rocky Mountain, Southwest, Northwest)☛ Manage all operational activities required to onboard new affiliates into the AT&T SportsNet and Root Sports TV Everywhere (TVE) platforms.☛ Collaborated with 5+ vendors to proactively resolve technical issues and improve customer experience.☛ Managed TVE streaming analytics metrics for AT&T SportsNet and ROOT SPORTS apps.☛ Assisted in investigating and troubleshooting ~40 customer support requests per week.☛ Created and maintained standard operating procedures, FAQs and Contact us forms.☛ Generated ad hoc reports for five senior leadership personnel.

Englewood, Colorado, United States

☛ Assisted with technical problem resolution and risk mitigation. Identified project resources and defined major project roles.☛ Created and distributed monthly schedules for streaming of live sporting events.☛ Generated MLB Extra Innings, NHL Center Ice, NBA League Pass, and PPV monthly programming schedules.☛ Provided on-call support for 2 uplink operations departments.☛ Achieved Outstanding Performer Award in 2016.

Miami, Florida, United States

☛ Tracked content performance by category and generated reports.☛ Processed license fee invoices and coordinated with Accounts Payable to prioritize payments while utilizing Excel to perform data analytics, extract data, and produce metrics reports to understand user behavior, viewing habits, and content performance. ☛ Reviewed controls and centralized detailed information for closed deals.☛ Contributed to special projects and analyses.☛ Worked with 15-20 content providers to complete payments per agreements negotiated by the Legal Department.☛ Generated ad hoc content visualization reports for three senior leadership personnel.☛ Played a critical role in analyzing market and competitor trends.

Sunrise, Florida, United States

☛ Oversaw technical aspects of program origination, programming caching, and video file server deletions for HBO, MAX, and SONY services. Reported on-air anomalies to operations management.☛ Managed task risks, issues, and activity progress to achieve deadline, scope, and quality goals.☛ Provided on-call support for Quality Control, Traffic, Video Services, Operations, and Programming departments.☛ Supervised 24 Master Control Operators and worked to recommend solutions for technical questions and failures.☛ Assisted in training and developing 24 existing employees and new hires.☛ Developed and evaluated six personnel.☛ Worked closely with 4 Operations Managers to communicate the status of all operations-related matters and concerns.☛ Oversaw origination of live events, including “Real Time with Bill Maher,” “American Idol,” and “X Factor.”☛ Reported issues to 3 senior managers consistently.

Sunrise, Fl

☛ Conducted continuous monitoring and troubleshooting of all feeds with detailed attention to status of on-air programming, automation transmission lists, and technical quality control.☛ Performed regular air-checks, requiring continuous verification that all video, audio, and subtitle parameters were within specifications. ☛ Assisted engineering personnel in testing, troubleshooting, and resolving technical failures.☛ Responded immediately to on-air discrepancies and emergencies. Identified and isolated problem sources and implemented corrective actions to resolve issues effectively.☛ Navigated and operated all functions associated with Louth Automation, routers, Vertigo graphic insertion, Volicon air check system, and VistaLINK alarm system controls.