Jeff Laflam

Jeff Laflam Email and Phone Number

Senior Product Researcher, Netflix (Ex-Meta, Ex-Google) @ Netflix
los gatos, california, united states
Jeff Laflam's Location
Raleigh-Durham-Chapel Hill Area, United States
Jeff Laflam's Contact Details
About Jeff Laflam

I'm a UX Research leader with 14 years of experience uncovering insights and influencing product strategy. My research work has informed product launches for Facebook, Instagram, Google Search, Google Play and YouTube. I also have lots of experience in the startup space. I co-founded a UX Research agency and have served as a UX Mentor-in-Residence at Techstars. While there, I conducted foundational research for award-winning startups like Yoller.I'm passionate about psychology, user research, travel and comedy writing.

Jeff Laflam's Current Company Details
Netflix

Netflix

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Senior Product Researcher, Netflix (Ex-Meta, Ex-Google)
los gatos, california, united states
Website:
netflix.com
Employees:
11436
Jeff Laflam Work Experience Details
  • Netflix
    Senior Product Researcher
    Netflix Aug 2024 - Present
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  • Meta
    Lead Ux Researcher, Meta Reality Labs
    Meta Feb 2023 - Aug 2024
    Boston, Massachusetts, United States
    - Supported new AI experiences for wearable devices
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  • Meta
    Lead Ux Researcher, Meta Ai (Fair)
    Meta May 2020 - Feb 2023
    Boston, Massachusetts, United States
    - As lead researcher in Responsible AI, conducted foundational research to help FB understand how to increase transparency and user control of its AI. This has resulted in industry-leading AI model cards, which have inspired others across the industry like OpenAI:https://transparency.fb.com/features/explaining-ranking
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  • Meta
    Senior Ux Researcher, Instagram
    Meta Oct 2018 - May 2020
    Greater New York City Area
    - Founding UX Researcher on IG Labs innovation team; our first product Collections successfully shipped - Conducted foundational research to help team understand emerging market users, leading to successful global launch of IG Lite
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  • Ideaspark
    Co-Founder And Head Of Ux Research
    Ideaspark Nov 2013 - Jun 2017
    Sydney, Australia
    - Lead all business development, marketing and client services for IdeaSpark- Worked with several startup CEO's on user research and launch strategies- Completed UX Research project for fast-growing NYC startup Validately- Completed research and design project for Australian nationwide pet store PETstock
  • Techstars
    Ux Mentor In Residence
    Techstars Oct 2015 - May 2016
    Greater New York City Area
    - Served as a core UX/product mentor for the 2016 Techstars Connection accelerator - Taught Design Thinking workshop to 25 entrepreneurs- Mentoring multiple teams in UX Research, Product Strategy and UX Design methods
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  • General Assembly
    Ux Course Instructor
    General Assembly Jun 2014 - May 2016
    Sydney, Australia
    - Served as TA for User Experience Design part-time course in Sydney- Have taught several design thinking classes and workshops- Spoke at kickoff event to 50+ people at GA London
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  • Google
    User Experience Strategist, Google Search/Google Play
    Google Apr 2012 - Aug 2013
    Mountain View, California
    - Managed user reporting for major Google Search launches like Search plus Your World and Gmail in Search field trial - Conducted user studies on strategic new features like Personal Search, presenting work to 400+ Search product managers and engineers - Served as project leader for company-wide design thinking event that had 750 participants and resulted in 75 initial new collaborations between Sales and Engineering - Managed operational support for Google Play Books, generating user insights for product teams
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  • Google
    User Experience Associate, Google Images
    Google Aug 2010 - Mar 2012
    Mountain View, California
    - Conducted in-depth interviews which resulted in the most expansive redesign of Google Images in its history - Project managed SafeSearch educational video production and Images Homepage promo, which has lead to 14. 1 million YouTube views for video - Developed support strategy for international rollout of SSL Search - Managed department-wide launch process to ensure that Google's launches were user-focused
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Jeff Laflam Skills

Strategy User Experience Start Ups Marketing Strategy Marketing Design Research Leadership Management Digital Strategy Research Social Networking

Jeff Laflam Education Details

Frequently Asked Questions about Jeff Laflam

What company does Jeff Laflam work for?

Jeff Laflam works for Netflix

What is Jeff Laflam's role at the current company?

Jeff Laflam's current role is Senior Product Researcher, Netflix (Ex-Meta, Ex-Google).

What is Jeff Laflam's email address?

Jeff Laflam's email address is je****@****ook.com

What is Jeff Laflam's direct phone number?

Jeff Laflam's direct phone number is +191924*****

What schools did Jeff Laflam attend?

Jeff Laflam attended New York University, University Of North Carolina At Chapel Hill, Startingbloc.

What skills is Jeff Laflam known for?

Jeff Laflam has skills like Strategy, User Experience, Start Ups, Marketing Strategy, Marketing, Design Research, Leadership, Management, Digital Strategy, Research, Social Networking.

Who are Jeff Laflam's colleagues?

Jeff Laflam's colleagues are Chanduprasad Reddy, Hanieh Ahaki, Ferrell Barron, Pragya Sahu, Jimmy Rowe, Mst. Nasima Begum, Andre Lediard.

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