I have significant experience with the customer journey, having worked for six years in customer service, including in the F&B sector where I developed great enthusiasm for the gastronomy area. Despite being passionate about the customer success area, I also have experience in the administrative sector, where I developed skills with spreadsheets, operating systems, billing, retention, plan upgrades and activities related to sales activity. I highlight my proactivity, ease of learning and communication skills, which is certainly one of my greatest qualities. Furthermore, I can communicate in English fluently.