Laila Octave Email & Phone Number

- Oversaw the accurate and timely billing of $250M throughout six billing cycles for Gen Ed and SpEd- Collaborate with the Accounting department to ensure the accurate recording and reconciliation of billing and payments- Lead a team of 6 billing associates to complete billing cycle-Identified billing opportunities that ensured over $2M more in revenue- Implemented new billing processes to increase efficiency within the billing process and timeline.- Efficiently… Show more - Oversaw the accurate and timely billing of $250M throughout six billing cycles for Gen Ed and SpEd- Collaborate with the Accounting department to ensure the accurate recording and reconciliation of billing and payments- Lead a team of 6 billing associates to complete billing cycle-Identified billing opportunities that ensured over $2M more in revenue- Implemented new billing processes to increase efficiency within the billing process and timeline.- Efficiently reconciled billing data against various databases and investigated discrepancies in data.- Collaborated with FP&A team with the budget process and annual enrollment projections- Assessed the adequacy of revenue recognition under the new revenue accounting standard (ACS 606)- Leveraged data visualization tools to implement revenue dashboards utilized by senior management- Liaised with Internal Audit, Advisory and outside government agencies to build efficiency around billing, accounting processes and controls compliance- Established controls cadences to report any control deficiencies. Show less

Developed reports on churn related insights by coordinating, extracting and analyzing large complex data sets and turning that data into key statistics and trends that drove actionable insights for the business. Provided detailed analysis of all churn related reports to internal customers on daily trends and independently analyzed a queue of data requests. Lead analyses focused on uncovering all elements that may trigger customer deflection by reason and customer segment . Leveraged data from… Show more Developed reports on churn related insights by coordinating, extracting and analyzing large complex data sets and turning that data into key statistics and trends that drove actionable insights for the business. Provided detailed analysis of all churn related reports to internal customers on daily trends and independently analyzed a queue of data requests. Lead analyses focused on uncovering all elements that may trigger customer deflection by reason and customer segment . Leveraged data from all aspects of the organization in an effort to uncover impacts to churn (including NPS, customer sat and loyalty, brand health, product performance/customer experience, competitive intelligence and syndicated industry research trends). Partnered with Marketing and Customer Service organizations to drive connectivity between customer experience/care/loyalty initiatives and retention. Monitored performance and trending against plan and adjusts strategy and tactics as needed to meet business goals and KPIs. Show less

Greater New York City Area

Perform Root cause analysis within the liquidity Risk Infrastructure team to identify and report data and system issues within system processes in an effort to ensure accurate reporting for liquidity purposes. Develop and implement procedures and controls around the data flow into LRI and effectively decreasing the overall materiality of breaks by over $50 Billion. Utilize Big Data mining techniques to analyze reconciliations with millions of rows of security processing data to identify trends… Show more Perform Root cause analysis within the liquidity Risk Infrastructure team to identify and report data and system issues within system processes in an effort to ensure accurate reporting for liquidity purposes. Develop and implement procedures and controls around the data flow into LRI and effectively decreasing the overall materiality of breaks by over $50 Billion. Utilize Big Data mining techniques to analyze reconciliations with millions of rows of security processing data to identify trends and outliers. Create process metrics, graphical analyses and weekly PowerPoint presentation for senior management. Develop and maintain the controls and standards for the firms Journal Entry management Systems (JEMS) and Master Security database (MSD) applications (over 500 users) as the business owner. Show less

Greater New York City Area

• Coordinate all Medicaid, Medicare and third party billing• Provide timely and accurate reports to funders and MHA-NYC• Provide quality assurance oversight for all Medicaid billing and documentation produced by staff• In conjunction with the Director of Corporate Compliance, establish a culture of Medicaid billing compliance in PROS program

New York, Ny

• Process admissions and enrollment documents • Check and review a variety of data for completion and compliance with established rules and regulations• Provide exceptional customer service to prospective students and enrolled students • Worked cooperatively with Marketing department to produce the weekly Admissions/Marketing Reports to be reviewed by management

Brooklyn, New York, United States

Plan and carry out budget procedures for 13 charter schools including monthly monitoring of school expenditures and revenues; communicate monitoring status to management; assisting schools with budget preparation; assisting in the development of multi-year forecast estimates for school expenditures and revenues; reviewing school performance measures. Develop and maintains budget-monitoring models and coordinate production of the formal monitoring reports (dashboard reporting, variance… Show more Plan and carry out budget procedures for 13 charter schools including monthly monitoring of school expenditures and revenues; communicate monitoring status to management; assisting schools with budget preparation; assisting in the development of multi-year forecast estimates for school expenditures and revenues; reviewing school performance measures. Develop and maintains budget-monitoring models and coordinate production of the formal monitoring reports (dashboard reporting, variance analysis). Provide input for forecasts and budgets and supporting information, explain policies and procedures, and provide recommendations. Perform Ad-hoc requests that require data compilation; analyze and interpret information in oral and written presentations. Analyze and perform research on current and past financial data performance and prepare reports and projections based on analysis. Identify trends in financial performance and provide recommendations. Show less

Greater New York City Area

• Investigated and evaluated the indicators that caused changes in patents and intellectual property rights in varying countries using IBM Cognos BI Tool• Developed a project plan for an organization from conceptualization to reporting that embodied detailed work breakdown structure, risk analysis matrix and earned value reports • Developed a regression model to predict salary category based on text features in job advertisement by applying text analytics techniques•… Show more • Investigated and evaluated the indicators that caused changes in patents and intellectual property rights in varying countries using IBM Cognos BI Tool• Developed a project plan for an organization from conceptualization to reporting that embodied detailed work breakdown structure, risk analysis matrix and earned value reports • Developed a regression model to predict salary category based on text features in job advertisement by applying text analytics techniques• Designed a data warehouse in IBM Infosphere to analyze a company’s sales performance Show less

New York,Ny

• Collected revenue by reminding delinquent accounts of insufficient payments • Handled full-cycle Accounts Payable procedures such as purchase order processing and vendor invoice processing using Pro-Law• Confirmed that supporting documents were attached and in compliance with company procedures • Prepared Aged Accounts Payable monthly report which helped the Administrative Manager with Payment making decisions

New York, Ny

• Reconciled A/P sub-ledger to the general ledger on a monthly basis to ensure accuracy of entries• Communicated with outside vendors and internal customers to resolve payable issues• Paid vendors by monitoring discount opportunities, verified federal ID numbers and prepared checks• Resolved discrepancies with purchase orders, contracts, invoices, and payment documentation• Insured credit was received for outstanding memos and issued stop-payments or purchase order amendments

• Organized corporate events to foster professionalism in student members and to retain and recruit members• Served as a resource to students in order to foster positive preparation of skills necessary to advance in a corporate environment• Administered weekly executive board meetings, and delegated responsibilities to an executive board of eight• Oversaw and directed the organization by providing advice and support to fellow executive board members

Astoria, New York

• Researched and communicated new ideas for a Fatherhood Initiative Program for male inmates to Assistant Deputy Commissioner• Attended several meetings with Deputy Commissioner and collaborated with different team managers to solve issues pertaining to housing for released inmates• Served as a volunteer at the Children’s Center in the male housing facilities

Astoria, Ny

• Researched and communicated new ideas for a Fatherhood Initiative Program for male inmates to Assistant Deputy Commissioner • Attended several meetings with Deputy Commissioner and collaborated with different team managers to solve issues pertaining to housing for released inmates• Served as a volunteer at the Children’s Center in the male housing facilities • Researched different companies to facilitate the children’s Center with furniture that fit the safety criteria set by the… Show more • Researched and communicated new ideas for a Fatherhood Initiative Program for male inmates to Assistant Deputy Commissioner • Attended several meetings with Deputy Commissioner and collaborated with different team managers to solve issues pertaining to housing for released inmates• Served as a volunteer at the Children’s Center in the male housing facilities • Researched different companies to facilitate the children’s Center with furniture that fit the safety criteria set by the Department Of Corrections Show less

New York, Ny

• Work with the finance team on yearly forecasting efforts• Assist with month-end financial reports• Worked closely with managers of six departments to plan and execute the annual company-wide off-site event• Help with accounts receivable, payable and bank statement reconciliation

Master'S Degree, Business Analytics

Bachelors Of Science, Financial Economics

Activities and Societies: Bert Mitchell Minority Management Organization, National Association of Black Accountants, Association of Latino.