Dependable Network Engineer having 5 + years experience competent in supporting customers to identify and correct root cause issues affecting system and equipment performance. Manages continuous load of tickets with organized and analytical approach. Maintains impeccable documentation and helps update team knowledge base with new solutions and strategies.
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Cisco Tac EngineerEstarta Solutions Nov 2021 - Mar 2023Amman, JordanCisco SD-WAN engineer● Perform troubleshooting and incident management for high-priority issues, and ensure that they are resolved within the timeframes set by service level agreements;● Supporting thousands of customers with their SDWAN technical issues .● Assist end customers with SDWAN Fabric code upgrade/downgrade and fixrelated issues .● Troubleshooting issues related to : vManage / vBond/ vSmart/ vEdges/cEdges .● Troubleshooting issues related to routing protocols , SNMP , NTP , TACACS ,RADIUS ,● Troubleshooting issues related to AAR , Policies and templates .● Working on sdwan Cloud OnRamp for IaaS/SaaS/MultiCloud/Colocation .● dealing with cisco SDWAN HA / scalability and DR .● Preparing SDWAN LABS for testing .● Controllers platforms : Hosted and on prem .● Vedge platform : v-cloud/100B/2000/5000● Cedge platforms : ISR1100/ASR4000/ASR1000/cat8000 -
Network EngineerZajil Telecom Sep 2017 - Nov 2021Jordan● Help Desk - Analyze, configure, Monitor and troubleshoot small, medium and large size networks.● Technical Support for Zajil Telecom (ISP) IP and Corporate Customers.● Solve product, network problems and customers' complaints for internet andData services regardless the media.● Dealing with different kinds of Cisco / HP routers, Switches, ISDN voice Modemsand DSLAM MALC on daily basis.● Experienced with physical layer interfaces and cabling standards.● Troubleshooting for Email / Web Hosting / Domain services, and opening,following up trouble tickets.● Coordinate with L3 support for backbone issues -
It CoordinatorJordan International Insurance (Jiig) Dec 2016 - Feb 2017Jordan -
TraineeJordan Business Systems -Jbs- Jul 2015 - Sep 2015Jordan
Laith Obeidat Education Details
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Network Engineering And Security -
Computer Engineering -
Kufrsoom Secondary School For Boys84.3
Frequently Asked Questions about Laith Obeidat
What is Laith Obeidat's role at the current company?
Laith Obeidat's current role is Network & Security Engineer | SD-WAN/CCNP/Cybersecurity.
What schools did Laith Obeidat attend?
Laith Obeidat attended Jordan University Of Science And Technology, Al-Hussein Bin Talal University, Kufrsoom Secondary School For Boys.
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Laith Obeidat
Mba | Account Managment | Relationship Management | Hotelier | Business Development | SalesAmman, Jordan
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