Laith Abu-Taleb Email & Phone Number

Dubai, AE

Berlin, Germany

• As the Community Support Lead, I am dedicated to fostering a collaborative environment that enhances our support team’s effectiveness by leading three main regions (MENA, DACH, and Nordics). My primary responsibilities.
• Collaboration with Internal Stakeholders: Work closely with various teams to ensure alignment on support strategies and initiatives, enhancing overall service delivery.
• Manage and Maintain the Internal Support Tools: Oversee and maintain the internal… Show more As the Community Support Lead, I am dedicated to fostering a collaborative environment that enhances our support team’s.
• Manage and Maintain the Internal Support Tools: Oversee and maintain the internal support tool, ensuring it meets the team’s needs and facilitates efficient workflows.
• Guide and Support Junior Team Members: Mentor and support junior team members, helping them develop their skills and enhance their performance.
• Ensure Productivity and Efficiency in Support Teams: Monitor team performance to ensure high levels of productivity and efficiency, implementing improvements as needed.

Berlin, Germany

• I've been supporting the MENA Region as a Community Management and User Moderation at Jodel since January 2017.💡 Core Responsibilities:
• Language Localization: Translated the Jodel application into Arabic, enhancing accessibility for Arabic-speaking users.
• Content Development: Created a comprehensive Arabic macro base, including blogs and FAQs, to improve customer service, support experience, and customer satisfaction.
• Customer Support Excellence: Successfully… Show more I've been supporting the MENA Region as a Community Management and User Moderation at Jodel since January 2017.💡 Core Responsibilities:
• Customer Support Excellence: Successfully resolved over 500,000+ tickets from the MENA region, ensuring users received the best possible experience with Jodel.
• Feature Development Support: Contributed to the development of new features such as Jodel Plus, chat functionalities, and fast-track feature.💡 Technical Proficiency:

MENA Region

Responsible to lead and coordinate "The Youth Gender Innovation Agora Network" through creating regional strategies and work plans for youth mobilization in favor of men’s and boys’ caregiving and household responsibilities, and women’s economic empowerment, designing and rolling out surveys with youth and stakeholders, data analysis, organizing and.

MENA Region

Working as an International Gamification Consultant for the UN Women Regional Office for the Arab States coordinating the expansion of the gamification WeRise mobile App in the MENA region especially in "Jordan, Tunisia, Morocco, Palestine, Lebanon and Egypt".My position focuses on developing the expanding strategy and business development of WeRise App in.

Jordan

After 5 years of founding Arabic HeForShe in Jordan and supporting the development of the movement in the MENA region, I decided to give the lead to a new members to coordinate the movement.Now I'm working as a consultant with the current teams to support Gender, Youth and Expanding department in the movement, I support the development of the new.

Amman, Jordan

I founded Arabic HeForShe movement in the Middle East on October 2015 with a mission to inspire and advocate youth all over the Arab countries to stand on the right side of history by taking a bold action supporting the mission of planet 5050 by 2030.I worked on the movement as the coordinator and my main responsibilities included:- Managing a network of.

Amman, Jordan

I started working on WARAGAMI since I was a university student and registered the company officially in Jordan on September 2016. I served the company as a full-time CEO and my responsibilities included:- Managing the investments and donations.- Networking with the partners, companies, embassies, NGOs, public and private sectors.- Designing and developing.

Jordan

• All Community it’s a registered Non-profit company/ L.L.C in Jordan, the company aims to:
• Partnership with the national and international organizations for the exchange programs.
• Empower women and young leaders in the field of the sustainability development.
• Support the mission of planet 5050 by 2030.
• Enhance and develop the youth soft skills, through the interactive training methods and peer education.
• Training and qualifying the less fortunate girls to involve them in… Show more All Community it’s a registered Non-profit company/ L.L.C in Jordan, the company aims to:

Amman Governorate, Jordan

We've created the first interactive "paper art" crafts course on Edraak.Learn how to paper art with more than 50k+ learners all over the world in 3 main levels, beginners, intermediate, and advanced level.Free course in Arabic, but people with other languages will be able easily to follow the instructions.Share your artworks using #WaraGamer.www.waragami.com

Amman Governorate, Jordan

To create a thriving Jordanian youth generation protected against risky behaviors of addiction.*Main objectives:-Prevent use of drugs (as well as tobacco) through raising awareness and educating children and youth about the harms of such risky behaviors.-Build adolescents and children capacity in social and life skills and engage them in productive.

Master'S Degree, Journalism And New Media, 3.43 Out Of 4

Activities and Societies: Team leader of the Editors of JMI's Journalists "Sahafyoon" website: http://jmijournalists.com I graduated from.

Bachelor'S Degree, Biotechnology

Activities and Societies: -Team Leader at King Abdullah II Fund for Development. -Leader at the Deanship of Student Affairs. -Injaz.

Spanish Language; The History, Culture, And Art Of Mexico, Siele B1

I studied the Spanish Language; The History, Culture, and Art of Mexico, now I know the basics of the language, I can make basic.