• Document management and organizational systems, • Research/Product recommendations • Managing Calendars • Data entry• Transcription• Perform and manage financial transactions. Advice on budgeting.• Proofreading/editing• Math and some ELA tutoring• Personal task assistance

• Filing and Data Entry. • Assist in managing schedule for appointments. • Answer, screen, and take messages from calls. • Create/manage documents and spreadsheets. • Track inventory and assist in managing bank transactions. • Composing correspondence.• Eliminate outdated or unnecessary materials, destroying or transferring them to inactive storage.

• Greet and assist visitors with professionalism and care• Assist students by determining problem areas through notes/binders and pair with right tutor• Answer, screen, and transfer calls and take messages• Filing and Data Entry• Maintain updated schedule/appointments• Assist with planning program activities and events

Performed home fire safety checks at the discretion of residents. Assisted in planning and promoting community Town-Gown fire safety public education project. Created media formats like flyers and social media posts. Discussed fire safety ideas and important fire facts with Chief and Lieutenant.

• Review records at a consistent pace for completeness, accuracy, and compliance with client regulations. • Responsible for retrieving and monitoring incoming digital medical records • Comply with HIPAA guidelines while maintaining the confidentiality of PHI• Compose correspondence requesting medical information and records. • Perform periodic inspections of materials/files ensuring appropriate storage with proper classification and identification; eliminate outdated or unnecessary materials according to file maintenance guidelines or legal requirements. • Modify or improve filing systems or implement new filing systems.• Keep records of work performed.

• Complete required outbound calls to verify and document required information to finalize applications. • Use multi-tasking and detail-oriented skills in Quality Assurance database for necessary assessment of applications. • Comply with HIPAA guidelines while maintaining the confidentiality of PHI• Ensure consumers clearly understood the application process and answer questions while providing outstanding customer service. • Transfer calls to appropriate departments when necessary.

• Handle incoming calls in a high call volume setting. • Assist consumers with insurance application and eligibility options, ensuring PHI will be confidential. • Walk consumers through enrollment and answer questions. • Troubleshooting online account issues. • Trained new employees.