Lakendra Baines, Mba-Hrm Email & Phone Number

Houston, Texas, United States

United States

· Working with different organizations from different parts of the United States to optimize and enhance functionality within their HR Department.·Clients in California, New York, Massachusetts, Nevada, Florida, & Rhode Island · Oversee the recruitment process by posting requisitions, identifying candidates, conducting background screenings, and issuing offer letters. · Prepare paperwork, schedule, and facilitate smooth new hire onboarding process, coordinating with cross-functional departments to deliver exceptional new hire experience.· Provide support to employers in various HR-related topics such as absence and health issues, conduct and capability, grievance matters, and all other employee relations matters, and resolve any issues that may arise with efficient problem-solving· Reinforce company policies, rules, and procedures to ensure employee safety· Assist in the development and implantation of HR policies and procedures including maintenance of Employee Handbook.· Maintain employee files and records in electronic and/or paper format including benefits and attendance records· Utilize HRIS software to manage employee recordkeeping, status changes, benefits, leaves, and absence administration.· Administering leave programs, keeping on top of paperwork, and complying with all government regulations · Support benefits and retirement programs administration to encompass new hire enrollment, open enrollment, COBRA administration, fielding employee inquiries, and administering employee perks.· Respond to various information requests from governmental agencies, such as unemployment, in a timely manner.· Ownership of performance management process including new hire reviews, discipline, and mid-year/full-year appraisals depending on client needs.· Ensure legal compliance with HR state and federal regulations and applicable employment laws, and update policies/procedures as required.

Houston, Texas, United States

• Administer FMLA • Build and maintain effective working relations with management and employees to provide advice and counsel for both employee-related and organizational matters• Improve manager and employee performance by identifying and clarifying challenges and problems; evaluating potential solutions; implementing selected solution; coaching and counseling managers and employees• Administer employee benefit programs and provide employees guidance. Assists with coordination and implementation of annual Open Enrollment process, working in coordination with the vendors to ensure the system is set up and ready for employees to enroll by the enrollment date• Assist in the implementation of policies and procedures and their dissemination.• Make recommendations on best practices to facilitate positive employee relations & human resources education among management• Work closely with the CEO to implement human resources programs by providing information and services in the areas of payroll, staffing, employment processing, compensation, health and welfare benefits, records management, safety and health, employee relations and retention, and EEOC compliance• Assist with employee engagement and improvement programs• Ensures effective and accurate administration of employee records, employee files, and related employee database systems• Protects organization's value by keeping information confidential• Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.• Responsible for providing the highest level of customer service and accessibility to the managers and employees• Assists in conducting training of human resources objectives to management including compensation principles, regulatory compliance training, policy and procedures, training, and corporate communication initiatives

Houston, Texas, United States

Oversees and directs recruitment efforts to ensure the hiring of quality staff who are committed to the hospital’s overall mission and values;Manages the on-boarding process to create a welcoming environment where staff feel supported and have the necessary tools and training to successfully perform their roles;Works with managers to address employee performance issues and create opportunities of success for involved staff;Evaluates HR processes/policies and makes recommendations for improvements;Manages all other day to day Human Resource operations including benefit and pay administration, leave of absence administration, monitoring workers compensation claims, managing unemployment claim activities and administering attendance policies;Maintains personnel files in compliance with Joint Commission standards and all other legal requirements and ensure files are in a constant state of “survey readiness”;Make sure all nursing staff licensure and certification is not expired.Gathers, maintains and reports on identified HR data and analyzes data to identify trends and opportunities for improvement; andEnsures HR operations are administered in accordance with corporate policies, procedures, guidelines and expectations.Put together a planning committee and plan different employee events.Help managers with payroll and variances.

Houston, Texas, United States

Human Resources Manager at Richard A. Anderson Texas State Veterans Home. Operate the Human Resources Department in accordance with the established policies and procedures of the governing body in compliance with federal, state and local regulations.Maintain compliance with Paycor data entry and tracking. Recruiting and retention of all staffChampion the recruiting and onboarding process to ensure the experience is friendly and welcoming as well as ensuring it is in compliance with policies and procedures. Employee relations: assist leadership team in mediating complaints and disputes concerning Team Members.Assisting management team members with handling employee issuesPayroll processing, time and labor management, Ensuring background checks and pre-employment protocols are followed in accordance with Company policies.Prepare reports for Administrator and/or other management.Accountable for interpreting and communicating HR policies to leaders and team members.Assisting team members with ensuring the highest level of care for our Veterans, Residents, guests, and family members, as well as other assignments and projects.

Franklinton, Louisiana

· The employee of the month three times (October 2018, May 2019, January 2020)· Run turnover reports and create a report spreadsheet for the Regional Vice President of the company.· Responsible for the residents’ trust fund and making sure everything balance.· Maintain all personal files; manage the HR audit process to ensure lawful compliance with retention laws; audit HR records and systems as needed.· Respond to unemployment inquiries; oversee the worker’s compensation program; OSHA · Payroll Duties: Process payroll for 100-200 employees, process garnishments promptly, ensure payroll practices are properly implemented and followed at the facility level; payroll data management; ensure pay practice guidelines are being followed.· Manage the performance review process; monitor and track leave of absences.· Recruitment Duties: Recruiting includes managing the applicant flow log process; manage the Consulate employment site for that facility; ensure facility vacancies are posted; ensure that all new hires paperwork is complete and accurate; administer drug tests; manage new orientation program.· Employee Relations Duties: Oversee progressive disciplinary procedure and ensure adherence to policy; advise other management regarding disciplinary action for certain situations; educate employees on different ways to improve work performance; investigate employee complaints and provide feedback; coordinate employee appreciation functions and maintain the monthly calendar of events; manage employee opinion survey process; manage the exit interview process.

Marrero, Louisiana

· Provide guidance and counseling and employees regarding FMLA, LOA, and employee relation issues. · Post jobs on the company website as well as different job board sites. Screen applications call for phone interviews and schedule interviews with department managers.· Conduct background checks, and drug tests on the final candidates. Create offer letters, complete new hire orientation, and make new employee ID badges. Input all new employees in the HRIS, file, and scan all employee paperwork. · Update the OSHA log.· Complete special HR projects assigned by the VP of HR.· Update policy and procedures with the VP of Human Resources. Make sure the employees understand the handbook, policies, and procedures. · Planned and hosted Hospital Week, Nurses Week, etc.· Train and help employees use Paycom. Help process payroll for 85-105 employees. Run employee reports in ADP and Paycom.· Make sure medical licensure and certifications are current. Inform supervisors when 90 day and annual evaluations are due. Use Excel for meeting minutes and different dashboards.

Bellaire, Tx

· Answer 25-30 calls throughout the day, making sure the calls reach the correct person and/or department. · Process payroll for 90-100 employees.· Post jobs on different job sites as well as the company website, screen applications, and schedule interviews. Conduct New Employee Orientation (NEO) and take a new employee picture for ID badge. Create offer letters, set the applicants up for the pre-employment assessment tests, drug screen, and run background checks. · File and scan all employee paperwork.· Process and keep up with LOA as well as FMLA.· Investigate Employee Relations Issues. · Order supplies and uniforms for the employees.· Prepare employee discipline paperwork and employee separation paperwork.· Enter the weekly invoices into QuickBooks, create spreadsheets in Excel, and pay attention to details.

Master Of Science - Ms, Management Information Systems, General

Master Of Business Administration (Mba), Human Resources Management/Personnel Administration, General

Bachelor Of Arts (B.A.), Communication, General, 3.59 Gpa

Graduated with Academic Honors (Cum Laude)

Associate Of Arts (A.A.), Communication, General