Lakshay Sachdeva Email & Phone Number

Gurugram, Haryana, India

Hewlett & Packard on behalf of V5 Global services (Customer Engagement Management Advisor-Jan*20-Present)Working as a Customer Engagement Management Advisor for the Global procurement & Payment function of Hewlett & Packard.Effectively manage and Monitor the “Revenue sharing” Payment Process related to corporate clients and actively ensure SLA timelines.Responsible for understanding the end to end procurement cycle & reviewing all third-party contracts entered by all HP… Show more Hewlett & Packard on behalf of V5 Global services (Customer Engagement Management Advisor-Jan*20-Present)Working as a Customer Engagement Management Advisor for the Global procurement & Payment function of Hewlett & Packard.Effectively manage and Monitor the “Revenue sharing” Payment Process related to corporate clients and actively ensure SLA timelines.Responsible for understanding the end to end procurement cycle & reviewing all third-party contracts entered by all HP entities across the globeEffectively manage the urgency of the contracts according to the customer needs and delivering reviews.Perform Due diligence and quality check of the vendor invoices.Handling daily SLA,TAT, Allocation, workload, Reports & resolving Payment Escalations.Responsible for preparation & reporting of monthly KPI’s for team& handling queries received from Partners.Monitoring and Managing Vendor Risk.Responsible for managing vendor on boarding in ERP system.Review of concur claims to mitigate risk and making sure that they are compliant with relevant policies. Show less

Gurgaon, India

Worked as a Senior Lead Analyst & was part of Risk and Compliance Team for Global Procurement & Payment function of American Express.Responsible for Secondary payment & PotentiaI Duplicate Reviews for global payments.Engage with relevant stakeholders (Third party Life cycle Management, Subject Matter Experts) to understand the business needs.Ensure Policy and contract compliance in all strategic Sourcing Projects.Responsible for performing UAT on Vendor… Show more Worked as a Senior Lead Analyst & was part of Risk and Compliance Team for Global Procurement & Payment function of American Express.Responsible for Secondary payment & PotentiaI Duplicate Reviews for global payments.Engage with relevant stakeholders (Third party Life cycle Management, Subject Matter Experts) to understand the business needs.Ensure Policy and contract compliance in all strategic Sourcing Projects.Responsible for performing UAT on Vendor on-boarding.Responsible for conducting monthly independent reviews of business processes covering system & process walkthrough, reviewing of existing policies & SOP’s to Evaluate Risk & control Effectiveness, identification of root cause and suggesting areas of improvements /recommendations.Ensured that the supplier invoicing process was managed correctly and matched the supply of services.Worked with suppliers to build management reporting which allowed for correct deal monitoring, service consumption analysis, and facilitated matching upcoming demand. Show less