Setting up new Joint Venture with Subang MRO. Set up new services lab for our customers in Malaysia

Joining a new Start up taking shape to market Blended Oil & Lubricants (Eastman) and Consumables (Michelin Tires ) to commercial carriers and in South Asia Pacific Region.

Managing Sales operations for territories of Singapore, China , Philippines, Brunei. This includes managing sales channels to meet the annual targets. Responsible for Profit and loss for the group.

Supporting a major cellular contract manufacturing operations in India. This involves working with R & D and NPI requirements, Closely working with Project teams and identify procurement sources and enabling successful product launches.

New Start up. Involved in creating organizational infrastructure and spearheading partnership with test equipment Industrial suppliers in Americas.

Support in enhancing TRESCAL footprint APAC . Work with Key Aerospace and Electronics Services accounts to be one stop solution provider and vendor of choice. Managed the RF Services Portfolio for Trescal to establish a strong footprint in Singapore and Asia Pac.

Involved in start up of operations from scratch, build service infrastructure and successfully port customers over to be their preferred vendor. Successful operations covering entire APAC territory for Aerospace services. Within two years of operations, had a opportunity to oversee the successful acquisition of L3M by Trescal France. Major role involved negotiations, due diligence, Financial audits and eventful transition to Trescal.

Responsible for Annual USD 7 Million service orders in APAC. Establish service presence in Asia Pac markets. This includes creating strategic business plans for Aeroflex to invest to grow service operations in key markets.Responsible for service P & L for APAC. Service products sales include contracts (hardware & software) , per incident, training & service spares.Responsible for customer satisfaction in key global accounts. Key Success factors include contract renewals, repeat sales by accounts. Responsible for yearly CAPEX plan for the region. This includes annual priority investments for fixed assets items. Responsible for stocking of spares inventory in the region. Key success factors include inventory turns, periodic audits and corrective action. Periodic competitive analysis and develop pricing models. This includes determining labor rates in each of the countries of APAC. Owner of Whole product support plan for products rolled out from Aeroflex Asia Mfg sites. This includes drafting support strategy, Installation plan, support investment and overall ownership of the product post sales.Set up associated financial flows in APAC. This includes mapping of warranty costs between business unit and services org, mapping of revenue flows for global contracts delivered in region etc.Set up commercial & call center for remote technical assistance. This includes commercial services processes like quotation, customer follow up, billing, Invoicing etc.Responsible for local stats board audits, internal & external bodies financial audits. Identify, audit service channel partners to increase service footprint in all countries in Asia Pac.Set up & negotiate contracts with strategic service vendors.Develop out bound and In bound marketing activities and organize seminars to increase brand awareness.Head quality team that is responsible for ISO 9K:2K as well ISO 17025 accreditation.

Responsible for all Post sales Customer services experience which includes warranty, contract & per incident customers South Asia Node Manager for implementing SIEBEL CRM package for Agilent This included the end to end process mapping, Develop proto type, Build & develop, Shake down testing, Cutover monitoring and implementing the new solution.Oracle & SAP Back end system for Data ware housing. Oracle is the Heart of the Agilent Systems where the master data resides. Helped as the extended member in providing inputs from service stand-point in the build & implement phase of the system.Key member in implementing SAP Materials Module implementation for our Life sciences business