Lalitkumar Solanki Email & Phone Number

Ahmedabad, Gujarat, India

Sr. Quality Analyst at Tech Mahindra, specializing in international voice processes. Proficient in analysis skills, Root Cause Analysis (RCA), and Root Cause Failure (RCF), with a strong command of Microsoft Excel. Well-versed in auditing procedures, calibration processes, and adept at managing Quality teams. Currently serving as an Acting Quality Team Lead, driving initiatives to ensure high-quality standards and process optimization. Thriving in dynamic environments, I leverage my expertise to enhance team performance and contribute to the success of Tech Mahindra's voice process operations.

Ahmedabad, Gujarat, India

Dedicated Sr. Quality Associate at Reliance Jio with a focus on elevating voice process excellence. Proven track record in implementing quality assurance measures, conducting thorough evaluations, and driving continuous improvement. Expertise in ensuring service standards, providing valuable feedback, and collaborating with cross-functional teams. Passionate about enhancing customer satisfaction and contributing to operational efficiency. Excited to be part of a dynamic team at Reliance Jio, where my skills in quality assurance and process optimization can contribute to the company's success.

Ahmedabad, Gujarat, India

Sr. Quality Associate at Tech Mahindra, specializing in the Reliance Jio voice process. Proven track record of driving excellence in quality assurance, process optimization, and customer satisfaction. Expertise in implementing and maintaining high service standards, conducting thorough evaluations, and collaborating seamlessly with cross-functional teams. Dedicated to contributing to operational efficiency and the success of Tech Mahindra's partnership with Reliance Jio. Eager to leverage my skills in quality management and process enhancement to foster a culture of continuous improvement.

Ahmedabad, Gujarat, India

Customer Service Executive at Tech Mahindra specializing in the Reliance Jio voice process. Committed to delivering exceptional customer experiences through effective communication and problem-solving. Proven ability to handle inquiries, provide accurate information, and ensure customer satisfaction. Skilled in navigating complex issues and collaborating with cross-functional teams to meet service standards. Excited to contribute to the dynamic customer-centric environment at Tech Mahindra and support the seamless delivery of services for Reliance Jio