Worked on Lending, Payment, Liabilites, Cards, Gamification campaigns and more

Worked on various product domains, including the customer app and internal portals:- Loyalty: Enhanced promotion mechanic throughout the customer app journey; Vehicle Insurance (from scratch to launch); Created new visual on reward screens; Updated seasonal theme in Challenges (support Marketing team)- Mobility: Worked closely with the Customer Insight team to improve on booking flight ticket micro-experiences; Prepared prototypes for usability tests- Food: Together with the team, we adapted and transferred old drafts into the current interface style in 1 week for development (rush deadline)- Transport & Delivery: Supported mainly on the Driver app; Joined the project 4-hours delivery,

- Mainly worked on Merisier Business, focusing on SaaS, E-commerce, and B2B services- Wrote documents and specifications (design and technical)- Works included: Payment, Inventory and Fulfillment Management, Multiple Shipping, Customer Relationship Management, Survey Builder and Management, Web Builder, Content Management System, and Event WebsitesPartnership: Audi, BMW, Deutsche Bahn, SAP-Kyma, Telekom, Vodafone, Telefonica, Berliner Sparkasse

Created visual posts and ads for social channels (Facebook, Instagram, Zalo), including partnership PR with Sony, Biti's Hunter, Innisfree, Canon, Malaysia Airlines); adapted SEOs and UTM links, wrote and edited blog articles, scripts for web series.

Wrote articles and prepared high quality images for the prints, adapt SEOs for the blog, translated articles from the French team into local language