Lamar Davis Email and Phone Number

Specialize in server maintenance such as applying monthly patches and upgrades to servers. Built MDT servers and STIG to ensure devices are DISA compliant. Installed Windows Server OS. Serve as Storage Infrastructure Engineer for Leidos, and Subject Matter Expert for Xerox. Initiated process to decommission servers. Track tasks until process is completed. Spearheaded operation to migrate over 2k (Unclassified and Classified) printers for three different Military instillations. Implemented SSL Device Cert Setup and 802.1x configurartion on Xerox MFDs. vSphere 7.0, Create and migrate VMs. Manage server inventory and snapshots. Copied clone of VMs to new cluster. Utilized vMotion to move between Hosts and balance workloads. STIG ESXI host to ensure it is DISA compliant. Conduct backup and restoration test for Government officials using Veritas Backup Exec. Complete dialy checks for Domain Controllers, VMs and switches. Monitor network deivces, users and groups using Cisco ISE. Configure Cisco switches using iDRAC. Refresh SAN.

Managed a team of 7 individuals in NOC enviornment. Used software (Solarwinds) to monitor Classified and Unclassified network devices for AFNCR. Created tickets in Remedy for escalation. Documented and reported critical alerts to POC and respective departments. Restart servers and applications. Brief Deputy Ops on performance and trend analysis. Lead Ops and Enterprise Monitoring meetings to discuss process, fix action and pending issues and configuratrion to tools.

Windows 10 Migration Project: Update SharePoint with Asset Information, attendance and deployment plans. Manage the number of assets being deployed daily. Provide feedback to Program Managers regarding the deployment to streamline the process. Worked in conjunction with POCs and delivery services to ensure assets are received. First line of contact in escalation process when issues arise with end users.Used remote Desktop to remote into users' machines to assist with applications, file locations and profile issues. Effective interaction with different branches and different ranks in the Military. Resolved software and application issues swiftly. Lead team of 9 whom were all proficient in analytics and problem solving. Used Remedy ticketing system for escalation.

Worked in conjunction with the CIRT team to pull and analyze security logs. Ensure the integrity and protection of network systems and applications by technical enforcement of organizational security policies through monitoring and vulnerability scanning devices. Ensure proper corrective measures have beenn taken when vulnerability has been detected within a system.

Installation of software, local printers, network printers and print drivers. Updated software on iPhones and implementation of Purebread to register devices which provides PKI credentials to user that have a CAC card. Ensured users understood usage and responsibilities of PKI certificates. Remote into users machines to uninstall, install and configure Citrix app. Troubleshoot network connectivity issues for users using Virtual Desktop Infrastructure. Coordinated VDI hardware and software installations and upgrades to ensure work is performed in accordance with Defense Logistics Agency policies. Recommended resolutions to complex matters of significance and coordinated the implementation of the approved course of action.

Maintained network performance by performing network monitoring and analysis. Troubleshooting network problems, Secured network by developing access control, monitoring, evaluating and maintaining documentation. Assist users with connectivity issues. Activate and deactivate ports. Implement port security. Used iDraq to change password on Cisco switch. Created CAT cables. Used network Fluke to determine port status. Deployed critical software upgrades, security patches, operating systems and spplication using SCCM.

Resolved complex issues with Classified and Unclassified hardware, software and applications. Resolved issues deskside, and via remote using Remote Desktop and Remote Assistance. Worked closely with Navy, Marine Corps and government personnel and able to find resolutions in a timely manner. First line of contact for issues regarding application access, connectivity, crashing, submittance and display. Imaged, configured and deployed new workstation on the Navy Marine Corps Intranet via OSD. Used HP Client Automation Software to ensure workstation compliance with DoD mandates.