Lamar Smith Email & Phone Number

Los Angeles, California, United States

New York, United States

• During my tenure as a Inventory Specialist/Buying Assistant at Stadium Goods, I contributed to the procurement process and collabrated with vendors to ensure timely and cost-effective purchases. I utilized my.
• Implemented purchase requisitions for almost 100+ inventory goods quarterly based on reorder points.
• Optimized proper inventory levels for equipment, products, and supplies to successfully decrease dead stock by 15%
• Created weekly reports for the inventory cycle made to reduce lost by 78%.
• Identified and reported inventory dispensaries, resulting in improved at 45 % reduction in inventory management.
• Streamlined purchasing and inventory management processes, resulting in 34% reduction in inventory costs.

Greater New York City Area

• Managed any customer issues using Zendesk within 60 seconds, thereby improving customer rating by 30%.
• Received 98% positive customer feedback after resolving complex customer complaints in timely manner.
• Collaborated with cross-functional teams to resolve customer issues, resulting in 70% reduction in customer escalations.
• Consolidated 20+ customer feedback weekly into reports and made product recommendations that improved user experience by 20%.
• Trained, mentored, and led a team of 5 junior customer service representatives, resulting in a 15% decrease in first call resolution time.
• Introduced a CRM system optimization strategy that resulted in cleaner data, yielding a 10% increase in upselling opportunities.

Greater New York City Area

• Protected artwork as visible deterrent to damage or theft.
• Checked public areas before closing and shepherded out remaining visitors.
• Supported museum objectives by answering questions, implementing visitor safety standards and enforcing building policies.

Soho, New York

• Set clear expectations for team performance,conducted periodic evaluations, and implemented corrective actions or merit increases.
• Provided consistent feedback and training to empower team members in confident and personable service-delivery.
• Met business and customer needs consistently, properly organizing schedules, inventory, and team assignments to handle expected demands.
• Maintained high store standards in merchandising,security and visual presentation.
• Led team by example to maintain focus on performance and achieving targets.

Greater New Orleans Area

* Focused on building personal brand as a fashion authority through proactive marketing and outreach*Established deep relationships with clients and drives repeat business to achieve sales goals and event goals*Skilled at using multiple channels of technology to strengthen existing relationships and drive new client acquisition*Possessed a broad range of.